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Hello Freecharger,

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You just need your Order ID to register your complaint.

Most likely you are here for one of these:
 
Recharge failed but refund amount not
received
• Refund is automatically initiated from
    our systems on the same day.
• Refund will reflect in your account
   within 5-7 working days, depending
   upon the time taken by the bank to
   process it.
 
Money deducted from your bank account but mobile not recharged yet
• Please check your balance again
• Contact your service provider
  customer care.
 
Have not received my FREE coupons yet
• Delivery of FREE coupons takes upto 7 working days.
Still not satisfied ??
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