As per the new RBI guidelines, Freecharge wallet has undergone some changes as given in the table below.


Your current Freecharge balance is safe and you can continue using it as before.



FreeCharge Account
Key Features
Freecharge Account ( minimum KYC pending)*
Pay at Freecharge website, merchant website/outlet using your credit/debit card, UPI and net banking.
Pay at merchant website/outlet through Freecharge Gift Vouchers (instruments) using your debit card, UPI and net banking.
Freecharge Account with Minimum KYC ( minimum KYC completed)*
Pay at Freecharge website, merchant website/outlet using your credit/debit card, UPI and net banking.
Pay at merchant website/outlet through Freecharge Gift Vouchers (instruments) using your debit card, UPI and net banking.
Load & store money into your Freecharge wallet using any debit/credit cards, UPI and net banking and pay at Freecharge website, merchant website/outlets.



*As per RBI Guidelines, money transfer to a Freecharge account

& withdrawal to a bank account shall not be available.


# Gift Vouchers (Instruments) are non-refundable, non-withdrawable and non-transferable.


For detail product features please refer the link mentioned below :

https://www.freecharge.in/termsandconditions