We are providing FULL KYC in two flows: 

1. Some users who are Full KYC in Axis Bank, will have the option to mark themselves as Full KYC, by just entering their PAN card details and validating it with an OTP

2. Others would have to generate a reference number on their FreeCharge mobile App, and would have to proceed to the nearest Axis Bank Branch with all the required documents to complete a Full KYC.