GENERAL QUERIES

Get to know your Account
Wallet/Account Limits: As per RBI guidelines your FreeCharge account limits can vary based on your KYC states as below, Any of your officially valid docum...
Thu, 14 Dec, 2017 at 4:34 PM
How is my recharge free?
The amount paid by the you for recharge is returned in form of shopping coupons of some of the top retailers in India, thereby making the recharge virtually...
Wed, 19 Aug, 2015 at 12:02 PM
What are the steps to recharge through FreeCharge?
1. Enter Mobile number and press Enter. Your Operator & Circle will be selected automatically.                                                    ...
Fri, 23 Oct, 2015 at 3:39 PM
How can I know the tariff rates of my circle?
Please check your service provider's website and if the same plan is available on our site, you can go ahead and do the same recharge by selecting the ...
Wed, 19 Aug, 2015 at 12:03 PM
Whom can I contact if I have some classified queries?
You can contact us by sending us a mail at care@freecharge.com. We promise you a quick response!
Sun, 20 Sep, 2015 at 1:28 PM
How do I know about the new offers from Freecharge?
Please follow us on our official Facebook (www.facebook.com/freecharge) and Twitter (https://twitter.com/FreeCharge) page for new offers.
Wed, 28 Oct, 2015 at 11:48 AM
How to view the previous invoices of my recharges?
- Login in to your account using FreeCharge credentials. - Click on "MY TRANSACTIONS" to view all your transactions. - Click on 'View Invoice...
Wed, 19 Aug, 2015 at 12:04 PM
Other than care@freecharge.com is there any other way to contact you?
Yes, you can reach us through Facebook and Twitter.
Wed, 12 Aug, 2015 at 2:23 PM
I want to give a feedback?
You can write to us at feedback@freecharge.com and leave us your valuable feedback.
Wed, 12 Aug, 2015 at 2:24 PM
Do you charge anything extra for the recharges/bill payments?
Definitely not! We don't charge any extra for any recharges/bill payments done on our website or app.
Tue, 18 Aug, 2015 at 11:44 AM