What should I do if my recharge is not done?
Wait for 5 minutes after the payment is successfully done. If your mobile number is still not recharged then write to us at We will res...
Tue, 5 Mar, 2019 at 11:16 AM
Does the recharge happen immediately?
Yes, you get your recharge immediately. As soon as the payment is made, you will get a confirmation mail from and a recharge messa...
Thu, 13 Aug, 2015 at 10:29 AM
Can I recharge for my friends and relatives too?
Absolutely. You can recharge for your loved ones using the same account. You just need to know the mobile number to make a successful recharge.
Wed, 12 Aug, 2015 at 2:36 PM
Can I recharge without selecting coupons?
Coupons are rewards extended to you by FreeCharge for successfully completing an activity, however, Coupons need to be selected post recharge is succe...
Mon, 4 Mar, 2019 at 6:05 PM
What are the fees for making a payment?
For most of our services, such as prepaid recharges, postpaid bill payments, paying online merchants etc there are no charges. However, in case of utility b...
Tue, 19 Mar, 2019 at 5:53 PM
Can I recharge for international numbers?
We are working hard to add more features, but unfortunately this recharge option is not available with us.
Tue, 18 Aug, 2015 at 11:52 AM
How many recharges can be done in a day?
You can perform any number of transactions per day/month through our Website/APP/Mobile site. However, there might be restrictions from your banks end due t...
Sun, 20 Sep, 2015 at 1:23 PM
Can we pay postpaid data card numbers/ landline and utility bill payments?
Yes. We're updating our list of billers continuously and rolling them out on all our platforms. Please check out the apps / website to confirm if your ...
Sun, 20 Sep, 2015 at 1:25 PM
What do you mean by special recharges?
Special recharges are valid only for prepaid mobile phones. With these offers, you receive special prices on 2G, 3G, 4G, SMS and talktime packs. ...
Sun, 20 Sep, 2015 at 1:26 PM
At the time of recharge, I’m unable to proceed further and I’m getting an error as the operator is down. What does this mean?
There are times when your operator may not be able to provide recharge services to any user. In such cases, we wait for the operator to fix the technical is...
Tue, 18 Aug, 2015 at 12:01 PM