Account Related

How do I change my password?
It's always safe to change your password from time to time. In order to change your password, login to your account, go to settings and click on "...
Fri, 11 Sep, 2015 at 12:52 PM
I have forgotten my password, how do I get a new one?
To set a new password, click on "Forgot Password" . Once you enter your credentials, a one-time Verification Code will be sent to your registered ...
Mon, 26 Aug, 2019 at 3:05 PM
Can I change my registered mobile number?
We are glad to inform that edit profile number feature is now enabled for android/iOS users (latest version).    This feature will let you to edit/ch...
Tue, 19 Mar, 2019 at 5:55 PM
I lost my phone! How do I block my account?
Don't worry, your account will remain absolutely safe. Just write to us at and we will block your account immediately. In order to...
Fri, 11 Sep, 2015 at 1:54 PM
Can I save cards in my account?
The details of your card are saved automatically after you do a transaction
Fri, 11 Sep, 2015 at 1:54 PM
Will my account be associated with a email address or mobile number?
Email address and mobile number is a one-to-one mapping. You can login via either email or mobile number.
Fri, 11 Sep, 2015 at 1:54 PM
How can I check my account balance?
You can check account balance by signing into your FreeCharge account.
Fri, 11 Sep, 2015 at 1:55 PM