Freecharge Wallet

How can I load money in my account?
To add money to your account - Click on "Add Money" after logging in to your account. - Choose the mode of transfer (debit/card/credit card or ne...
Fri, 11 Sep, 2015 at 1:57 PM
I am unable to withdraw money from my account. What do I do?
You may be unable to withdraw money from your Freecharge account to your bank account due to any of the following reasons, -  Withdrawal to bank account ...
Thu, 24 Aug, 2017 at 11:36 AM
My money has been debited from bank account, but I can’t see it in my account.
There can be a few reasons to explain such a case: - One reason could be failed internet connection at the time you tried to make the payment. - Another rea...
Sun, 20 Sep, 2015 at 1:21 PM
What can I use my Balance for?
You can use it for any transaction on Freecharge, Snapdeal and all our merchant partners without any restrictions.
Thu, 15 Dec, 2016 at 12:45 PM
What if a transaction using FC account fails or is rejected? What happens to my money?
A recharge or shopping transaction could be unsuccessful because of a number of reasons. The good part is that you will always get your money back. Refund...
Wed, 13 Sep, 2017 at 5:43 PM
Why has my balance reduced?
Your balance may have reduced due to any of the following reasons: 1. Expiry of a voucher. 2. Deduction of a pre-authorized periodic payment. e.g. EMI For...
Fri, 11 Sep, 2015 at 1:58 PM
How do I withdraw money from my account?
Please make sure you are in the latest version of Android app to be able to withdraw your general balance to a bank account. Any unused credits to wa...
Wed, 16 Aug, 2017 at 9:18 AM
I was trying to withdraw my account cash to my bank account. My account cash has reduced, but my bank account balance is still the same. What is happening?
Don't worry, your money is perfectly safe. Just wait for sometime and recheck your bank account balance again, if there is no change, We request you ...
Wed, 19 Oct, 2016 at 3:40 PM
How do I close my account ?
Please write an email from registered email id to
Thu, 15 Dec, 2016 at 12:33 PM