Freecharge Wallet Related

How do I load money?
To add money to your account, Login to your FreeCharge account Click on ‘Add / Withdraw’ option in App & in web click on ‘Add money’ button ...
Thu, 28 Dec, 2017 at 4:16 PM
I am unable to withdraw money from my account. What do I do?
As per new RBI guidelines, withdrawal to bank account and transfer to other Freecharge account holders from your Freecharge account is not allowed.  Wi...
Mon, 26 Feb, 2018 at 2:45 PM
My money has been debited from bank account, but I can’t see it in my account.
Kindly don’t panic. This issue may occur because of the following reason: Because the bank debits the amount from the customer and due to some reason is...
Thu, 28 Dec, 2017 at 4:56 PM
What can I use my Balance for?
You can use your balance across Freecharge app & website for Prepaid mobile recharges, DTH recharges, mobile bill payments, utility bill payments, donati...
Thu, 28 Dec, 2017 at 4:21 PM
Why has my balance reduced?
Your balance may have reduced due to any of the following reasons: 1. Expiry of a FreeCharge Gift Instrument. 2. Deduction of a pre-authorized periodic...
Mon, 30 Jul, 2018 at 12:39 PM
How do I withdraw money from my account?
As per new RBI guidelines, withdrawal to bank account and transfer to other Freecharge account holders from your Freecharge account is not allowed.  ...
Mon, 26 Feb, 2018 at 2:45 PM
How do I close my account ?
Please write an email from registered email id to care@freecharge.com.
Thu, 15 Dec, 2016 at 12:33 PM
I am unable to load money into my account using my debit/credit card /netbanking account. What do i do?
The possible reasons for this could be : - The issuer bank's network was down - Your internet connectivity got disrupted - The monthly loading li...
Wed, 24 Jan, 2018 at 4:03 PM