Freecharge Wallet Related

How do I load money?
To add money to your account, Login to your FreeCharge account Click on ‘Add / Withdraw’ option in App & in web click on ‘Add money’ button ...
Thu, 28 Dec, 2017 at 4:16 PM
I am unable to withdraw money from my account. What do I do?
Please make sure you are in the latest version of Android app to be able to withdraw your general balance to a bank account - Any unused credits to the wal...
Mon, 22 Jan, 2018 at 2:59 PM
My money has been debited from bank account, but I can’t see it in my account.
Kindly don’t panic. This issue may occur because of the following reason: Because the bank debits the amount from the customer and due to some reason is...
Thu, 28 Dec, 2017 at 4:56 PM
What can I use my Balance for?
You can use your balance across Freecharge app & website for Prepaid mobile recharges, DTH recharges, mobile bill payments, utility bill payments, donati...
Thu, 28 Dec, 2017 at 4:21 PM
Why has my balance reduced?
Your balance may have reduced due to any of the following reasons: 1. Expiry of a voucher. 2. Deduction of a pre-authorized periodic payment. e.g. EMI For...
Fri, 11 Sep, 2015 at 1:58 PM
How do I withdraw money from my account?
Please make sure you are in the latest version of Android app to be able to withdraw your general balance to a bank account - Any unused credits to wall...
Mon, 22 Jan, 2018 at 2:56 PM
How do I close my account ?
Please write an email from registered email id to care@freecharge.com.
Thu, 15 Dec, 2016 at 12:33 PM
I am unable to load money into my account using my debit/credit card /netbanking account. What do i do?
The possible reasons for this could be : - The issuer bank's network was down - Your internet connectivity got disrupted - The monthly loading li...
Wed, 24 Jan, 2018 at 4:03 PM