Bus Ticket

When should I reach the boarding point?
Please arrive at least 15 minutes before the schedule departure time.
Wed, 27 Jun, 2018 at 4:52 PM
What identification should I carry with me?
Please carry a government issued ID and a copy of your ticket (SMS, Email or have the Freecharge app handy).
Wed, 27 Jun, 2018 at 4:52 PM
I've lost my ticket. What do I do?
You can use the following as your boarding pass: Confirmation SMS sent by Freecharge, Email sent by Freecharge, or a screenshot of your ticket from the My Ti...
Wed, 27 Jun, 2018 at 4:54 PM
I have not received the tickets to my email id, what do I do?
If you did not receive an email after your confirmation of the booking, it is possible that your payment has failed. In this case the ticket would not be bo...
Wed, 27 Jun, 2018 at 4:54 PM
I did not receive my SMS Ticket confirmation on mobile. Can you re-send it?
The SMS confirmation may not have reached you due to issues with the telecom network. You can use the screenshot of your ticket from the My Tickets section ...
Wed, 27 Jun, 2018 at 4:55 PM
Is it mandatory to carry the required government issued ID proof?
Yes. It is mandatory to carry a government-issued ID proof.
Wed, 27 Jun, 2018 at 4:55 PM
How do I locate my bus or pick up point?
You will receive an SMS from the bus operator on the date of the journey which will contain the details of the bus driver. You can call this number to track...
Wed, 27 Jun, 2018 at 4:56 PM
What if I have additional questions?
You can call us at 04067651345 for any queries related to your bus journey including queries regarding the type of bus, type of seats, pick up points or to ...
Wed, 27 Jun, 2018 at 4:56 PM
Do I have to pay extra when compared to buying offline?
We do our best to find you the best prices and are typically slightly cheaper than local travel agents. We also do not charge any sort of convenience fee.
Wed, 27 Jun, 2018 at 4:56 PM
Why are some seats priced differently than others on the same bus?
Seat prices are decided by the bus operator based on certain factors such as type of seat (sleeper/seater) and whether the seat is in the front or the back o...
Wed, 27 Jun, 2018 at 4:57 PM