Inactive Wallets

What does Inactive Freecharge Wallet mean?
As per RBI guidelines, a semi-closed pre-paid instrument, referred as Wallet is considered Inactive if there are no transactions in Wallet for a year. You m...
Fri, 30 Nov, 2018 at 11:43 AM
Will my Freecharge Account get blocked due to this?
No. Your Freecharge Account/Login is not impacted. In Freecharge, you have multiple options to Pay for services which includes - Wallet, Gift Instrument, Sa...
Fri, 30 Nov, 2018 at 11:45 AM
I have Freecharge Balance but I am not able to use it?
Freecharge Balance has 2 parts - Wallet Balance & Gift Instrument balance. While Wallet Balance is not usable until Wallet is reactivated, Gift Instru...
Fri, 30 Nov, 2018 at 11:51 AM
What will happen to the Cashback that I receive?
You will continue to receive and use Cashback amount even if your Wallet is Inactive. Cashback is given in the form of Gift Instrument. Gift Instrument is...
Fri, 30 Nov, 2018 at 11:53 AM
Will I stop receiving Cashbacks?
No. You will continue to receive any cashbacks as part of offers that apply for your transactions. You will also be able to use Cashback amount even if your...
Fri, 30 Nov, 2018 at 11:54 AM
Will I not be able to Pay my Bills or Recharge my Phone?
You will be able to Pay your Bills or Recharge your Phone on Freecharge and also be able to pay for services on your favourite Stores, Apps or Websites usin...
Fri, 30 Nov, 2018 at 12:05 PM