Inactive Wallets

What does Inactive Freecharge Wallet mean?
As per RBI guidelines, a semi-closed pre-paid instrument, referred as Wallet is considered Inactive if there are no transactions in Wallet for a year. You ...
Tue, 5 Feb, 2019 at 2:56 PM
Will my Freecharge Account get blocked due to this?
No. Your Freecharge Account/Login is not impacted. In Freecharge, you have multiple options to Pay for services which includes - Wallet, Gift Instrument,...
Tue, 5 Feb, 2019 at 2:57 PM
How to Reactivate your FreeCharge Wallet?
1. Please write to care@freecharge.com from your registered email Id.   2. Attach clear image of your PAN with the email. (NOTE: If you had shared PAN earl...
Fri, 18 Jan, 2019 at 11:53 AM
I have Freecharge Balance but I am not able to use it?
Freecharge Balance has 2 parts - Wallet Balance & Gift Instrument balance.  You can see the balances in FreeCharge App on Add Money Screen or My Tra...
Tue, 5 Feb, 2019 at 2:58 PM
What will happen to the Cashback that I receive?
You will be able to use the Cashback amount even if your Wallet is Inactive.Cashback is given in the form of Gift Instrument. Gift Instrument is shown as...
Tue, 5 Feb, 2019 at 2:58 PM
Will I stop receiving Cashbacks?
No. You will continue to receive any cashbacks as part of offers that apply for your transactions. You will also be able to use Cashback amount even if your ...
Tue, 5 Feb, 2019 at 2:59 PM
Will I not be able to Pay my Bills or Recharge my Phone?
You will be able to Pay your Bills or Recharge your Phone on Freecharge and also be able to pay for services on your favorite Stores, Apps or Websites using...
Tue, 5 Feb, 2019 at 2:59 PM