The SMS confirmation may not have reached you due to issues with the telecom network. You can use the screenshot of your ticket from the My Tickets section instead.
What identification should I carry with me?
I have lost my ticket. What do I do?
How do I locate my bus or pick up point?
Do I have to pay extra when compared to buying offline?
Why are some seats priced differently than others on the same bus?
Can I buy a bus ticket for someone else?
How fast should I complete the online payment?
Are there any separate bus operator specific rules I need to know?
How do I avail an offer I saw on the Freecharge page?