The SMS confirmation may not have reached you due to issues with the telecom network. You can use the screenshot of your ticket from the My Tickets section instead.
What is your call center number?
Till when can I buy a bus ticket on Freecharge?
What happens if my bus gets cancelled?
I missed the bus, am I eligible for a refund?
I have cancelled my booking and when can I get the refund amount?
Would I get a full refund?
Can I cancel my bus ticket?
Can I partially cancel my ticket?
How much refund will I get on cancelling the ticket?
Is it mandatory to carry the required government issued ID proof?