Please carry a government issued ID and a copy of your ticket (SMS, Email or have the Freecharge app handy).
I have lost my ticket. What do I do?
I did not receive my SMS Ticket confirmation on mobile. Can you resend it?
How do I locate my bus or pick up point?
Do I have to pay extra when compared to buying offline?
Why are some seats priced differently than others on the same bus?
Can I buy a bus ticket for someone else?
How fast should I complete the online payment?
Are there any separate bus operator specific rules I need to know?
How do I avail an offer I saw on the Freecharge page?