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Credit Card Bill Payment
Credit Card Bill Payment
Can I make partial or excess payment for my credit card?
Yes, you can make partial as well as excess payment for your credit card bill. Although not paying the due-amount in full before the last date of payment may attract late fees and rolling credit charges.
Why is my credit card bill payment pending?
In rare cases, due to technical issues, your credit card bill payment may take longer than usual to be completed. It means that we are waiting for a payment confirmation from the bank. In such cases, you should wait for a few hours and check the My Transactions screen to know th...
Can I pay bill for a credit card that does not belong to me e.g. my wife’s card or my friend’s card?
Yes, you can pay the credit card bill by adding their credit card numbers to the credit card bill payment list.
How do I know the credit card bill payment was successful?
You'll get an email after the credit card bill payment is successful. You can also check the status of credit card bill payment on 'My Transactions' page.
How do I pay my credit card bill on Freecharge?
To pay your credit card bill on Freecharge, 1. Tap on ""Pay Credit Card Bill"" under the Bill Payments section on the app. 2. Select provider of Credit Card 3. Enter credit card number to proceed 4. Enter the amount and tap Pay Bill to Complete the payment.
Why is my credit card bill payment not reflecting in my credit card account, even though it is shown as successful on Freecharge?
In rare situations, the credit card bill payment (although successful) doesn't reflect in the unbilled credit card statement on time. We request you to reach out to your credit card issuing bank after waiting for at least 2 business days.
How long does it take to credit the amount in my card?
It typically takes 2 business days for the credit card bill payment to get credited in your credit card. We therefore advise you to make your credit card bill payment at least 4 business days before the last date for payment.
Can I cancel my credit card bill payment once paid?
No, it's not possible to cancel the transaction once the bill payments is successful. In case, incorrect card details have been entered and the transaction fails, the amount will be refunded to the original mode of payment. Please double check the card details before making the...
Will I be charged late payment fees if I make credit card bill payment on the last date for payment?
This depends on credit card issuing bank. If you are paying credit card bill on the last date, some banks may reflect the payment on the same day while some may not and late fees may be charged by the bank. Hence, as a good practice the credit card bills must be paid at least 4 b...
What if I have an issue with my credit card bill payment?
If you're facing any credit card bill payment related issue, raise a ticket from "Help and Support" section of "My Account". This will help us assist you better.
