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DTH Recharge
DTH Recharge
Why is my DTH service not activated even after successful recharge on Freecharge?
If you see that your DTH service is not activated or the recharge benefits are not applied even after your recharge is marked as succesful on Freecharge, please note the below: - Activation may take up to 20 minutes after the recharge is completed. We request you to wait for 20 m...
What are the offers running currently on DTH recharge?
All offers are listed on https://www.freecharge.in/offers on Freecharge website or under Offers tab on Freecharge app's homescreen.
My DTH recharge failed but payment was successful, why so? When will I receive a refund?
If the details you entered for your DTH account are valid, the recharge will be successful. In cases of incorrect details or technical failure, the payment goes through but recharges fail at the service provider’s end. Recharges done using Freecharge wallet will be refunded withi...
My payment is successful but my order status still shows as pending
Usually, DTH recharges on Freecharge are completed instantly. In rare cases, however, your DTH recharge may take time due to technical difficulties. In these cases, it means that we are waiting for a payment confirmation from your DTH provider. The status of your pending DTH re...
I have recharged a wrong DTH account. Can you cancel DTH recharge?
DTH recharges cannot be cancelled on Freecharge once you have made the payment successfully. For further assistance, we request you to contact your service provider for support.
How do I recharge my DTH account on Freecharge?
Freecharge account makes payments amazingly easy. Please follow the simple steps given below : 1. Select DTH under the New Payments section on home screen 2. Select DTH service provider. The available DTH providers on Freecharge are: - Airtel Digital TV - Dish TV - Sun Direct -...
What if I have an issue with my DTH recharge transaction?
If you're facing any issue related to your DTH recharge payment, tap Need Help to raise a ticket for the relevant transaction in My Transactions section. This will help us assist you better.
Why do I see a BBPS logo on my DTH recharge page?
As of now, five DTH players are part of the Bharat Bill Pay System (BBPS): Airtel Digital TV, Sun Direct, Tata Sky, Dish TV and D2H. You will see the BBPS logo if you try to recharge any of these operators. NPCI, as the authorized central unit for BBPS, will also undertake cleari...
