Hi, how can we help?

We've got your back. If your questions aren't addressed, contact us here and we will be happy to help

Is KYC Mandatory?

Yes. As per RBI guidelines, KYC is mandatory for using Wallet services.With Minimum KYC details, you can Add Money and Spend from Wallet for Merchant Payments.With Full KYC, you can additionally send/receive money in Wallet and withdraw money from Wallet. Learn More at https://www.freecharge.in/termsandconditionsHowever, on Freecharge you can Send/Receive Money using UPI, transfer Money to Bank Accounts using UPI. You can also Pay your Bills or recharge your Phones and pay for other services on Freecharge and Freecharge accepting Merchants using Netbanking, Credit/Debit Cards, UPI and Gift Instrument Balance

Last Updated: Nov 28, 2020

Did this answer your question