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My money is not reflecting in my Balance; however it has been deducted from my bank account.

In some rare cases, it takes your bank's online system longer than usual to respond. But you needn't worry, your money is safe and will be reflected in your Balance if the payment was successful. However, if the payment itself has failed, we reverse it immediately. Some banks may take upto 5-7 business days to reflect this money into your account. In case of any clarifications, please feel free to reach out to us at care@freecharge.com.

Last Updated: Sep 24, 2021

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