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Freecharge EMI
Freecharge EMI
My EMI payment failed. What should I do?
Yes, you can pre-pay your outstanding amount. There are no pre-payment charges for this. Kindly contact the Lender directly to pre-pay your loan.
How do I prepay my loan?
Kindly contact CashCare on contact@cashcare.in. You will receive the payment details and payment link for prepayment.
What is the validity of the amount I take in FreeCharge wallet?
The amount taken in wallet from your FreeCharge EMI A/c has a validity of 2 years.
Do I need to pay EMIs for the amount I take in wallet even if I do not use it
Yes. Any amount you take in wallet is to be paid back through EMIs, irrespective of whether you use this amount or not.
How can I reach CashCare in case of any query?
You can reach out to CashCare on contact@cashcare.in. Kindly mention the mobile number registered with FreeCharge while raising any concerns to cashcare.
How can I check my EMI details and repayment schedule
Please visit lender's site to view your repayment schedule. We will also be sending timely reminders so that you can ensure your account is well funded before the payment date.
How do I pay the EMIs
Your EMIs will be debited automatically from your bank account by the lender. This will be on the basis of the Auto Repayment that you setup while activating the FreeCharge EMI A/c.In case auto-repayments have not been scheduled, then you can pay through the link "Pay EMI" given...
What happens to my loan if I cancel my purchase?
1. All refunds will be processed only in accordance with the Merchant's refund/cancellation policy from the date of transaction2. Any refund initiated before 15 days from the date of transaction will be interest-free. For refunds initiated after 15 days, the interest amount accru...
My application has been rejected. What should I do now?
You can apply again after the date communicated in the SMS received by you.
I am not able to see the option to apply for FreeCharge EMI. How do I access this facility?
FreeCharge EMI facility is available for select users of FreeCharge on Android only. Kindly update your app to the latest version and click on the banner "Introducing FreeCharge EMI". In case you are not able to view the banner "Introducing FreeCharge EMI", this means you are cur...
