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Freecharge Pay Later
Freecharge Pay Later
Why was my Freecharge Pay Later account auto-closed?
Your Pay Later will be Auto Closed at the end of Tenure of the Loan. Once this Lona Tenure is over the limit will be auto closed.
How will refunds be processed for Freecharge Pay Later?
Refunds from merchants for payments made using Freecharge Pay Later, which are received during a billing cycle shall be adjusted in the due amount. However, if the refund is received after the end of the billing cycle, the amount will be credited to the customer’s Freecharge wal...
What is my default Payment mode as a Pay Later user?
You can select your preference between Wallet and Pay Later by navigating to the spillover menu on the Pay Later Dashboard. Your selected option will be the preferred payment mode and it will be given priority for transactions in Freecharge App and all Merchant transactions. If...
I am unable to use my Freecharge Pay Later.
We apologize for the inconvenience caused. Due to some operational challenges, we have discontinued Pay Later with effect from December 2023. However, you can avail other Axis Bank services on the Freecharge App.
Can I repay partial amount?
Currently, the Freecharge Pay Later dues can be paid only in full. There is no option for partial repayment of dues.
Can I change my Preferred payment mode after submitting the choice?
Yes, a user can update the Preferred payment mode any number of times.
Can I repay before the due date?
Currently, Freecharge Pay Later dues can be paid only on the due date. Please check this space to get latest updates.
My Freecharge Pay Later bill is due and I am not able to transact using Pay Later.
You need to clear your Freecharge Pay Later dues first in order to continue transacting using Freecharge Pay Later.
How can I reach to the customer support for any additional query related to Freecharge Pay Later?
For queries related to Freecharge Pay Later, please visit the Help & Support section on the Freecharge platform or write to us at care@freecharge.com. For queries related to the loan account, ROI details, Statement of Account please contact Axis Bank at 1860 419 5555
How can I register for Freecharge Pay Later?
Freecharge Pay Later is and Eligibility based product. You can check your eligiblity and apply for Pay Later as per the following Process: Open the Freecharge Android App, click on Freecharge Pay Later and follow the on-screen instructions: a) Provide your PAN details b) Provide...
