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Freecharge Pay Later Full KYC
Freecharge Pay Later Full KYC
Can I restart my Full KYC Journey upon being rejected by the Agent?
Yes, the journey can be restarted.
Why do you need to do Full KYC?
According to RBI regulations, accounts opened through OTP based eKYC are not valid for more than one year. As Freecharge Pay Later was opened through OTP based eKYC, hence the loan account is valid for only 1 year. In order to continue spending using Pay Later, customers are requ...
My Freecharge Pay later tenure is over. Can I restart my Freecharge Pay Later just by doing full KYC?
No, as of now you will not be able to restart Pay Later by completing Full KYC. We are working on this and shall reach out to you soon to restart your Freecharge Pay Later.
How will I know whether my Full KYC is completed or not?
You will receive an SMS and email on completion of Full KYC. The email will contain the terms and conditions of the loan based on the new tenure.
On completion of Full KYC, does my Loan Account number change?
No, the loan account number does not change after completion of Full KYC.
How do I start my Full KYC?
Click on the Complete Full KYC button on the Pay Later Dashboard to start Full KYC.
What should I do if I have opened multiple tabs on Chrome for completing Video KYC?
Close all tabs but one and start your Video KYC.
What are the steps, how to complete Full KYC for Freecharge Pay Later?
Step 1 : Enter Date of Birth Step 2 : Confirm/ Edit your Personal and Professional details Step 3 : Complete Aadhaar based eKYC Step 4 : Complete Video KYC
Is there a time limit within which I need to complete Video KYC upon completion of eKYC?
Yes, Video KYC needs to be done within 72 hours of completion of eKYC. If video KYC is not completed within 72 hours of eKYC, then eKYC will be required to be done again to ensure validity.
Will Freecharge wallet KYC be valid for Freecharge Pay Later?
No, as per RBI guidelines, Freecharge Pay Later, being a credit facility, requires Full KYC to be done separately.
