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Freecharge Pay Later Full KYC
Freecharge Pay Later Full KYC
What if I don’t complete my Full KYC before expiry of my earlier 12-month period?
If Full KYC is not completed before the expiry of the 12-month period, then Aadhaar OTP based KYC will no longer be valid and your Freecharge Pay Later Account will be deactivated.
What should I do if I have opened multiple tabs on Chrome for completing Video KYC?
Close all tabs but one and start your Video KYC.
My Freecharge Pay later tenure is over. Can I restart my Freecharge Pay Later just by doing full KYC?
No, as of now you will not be able to restart Pay Later by completing Full KYC. We are working on this and shall reach out to you soon to restart your Freecharge Pay Later.
Can I restart my Full KYC Journey upon being rejected by the Agent?
Yes, the journey can be restarted.
Is there a time limit within which I need to complete Video KYC upon completion of eKYC?
Yes, Video KYC needs to be done within 72 hours of completion of eKYC. If video KYC is not completed within 72 hours of eKYC, then eKYC will be required to be done again to ensure validity.
Is there any change in monthly limit on doing Full KYC?
For existing customers who will be completing full KYC, there will be no change in monthly limit. However, their loan tenure will now be valid for the next 12 months from the date of completion of Full KYC. For customers who will get onboarded again through full KYC, the monthly...
