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Freecharge Pay Later Full KYC
Freecharge Pay Later Full KYC
Is there a time limit within which I need to complete Video KYC upon completion of eKYC?
Yes, Video KYC needs to be done within 72 hours of completion of eKYC. If video KYC is not completed within 72 hours of eKYC, then eKYC will be required to be done again to ensure validity.
Will Freecharge wallet KYC be valid for Freecharge Pay Later?
No, as per RBI guidelines, Freecharge Pay Later, being a credit facility, requires Full KYC to be done separately.
What should I do if I have opened multiple tabs on Chrome for completing Video KYC?
Close all tabs but one and start your Video KYC.
How will I know whether my Full KYC is completed or not?
You will receive an SMS and email on completion of Full KYC. The email will contain the terms and conditions of the loan based on the new tenure.
Can I restart my Full KYC Journey upon being rejected by the Agent?
Yes, the journey can be restarted.
Is there any change in monthly limit on doing Full KYC?
For existing customers who will be completing full KYC, there will be no change in monthly limit. However, their loan tenure will now be valid for the next 12 months from the date of completion of Full KYC. For customers who will get onboarded again through full KYC, the monthly...
