Freecharge Personal Loan
It is an online KYC process through which lenders verify your identity as a customer. Verification happens over a video call on which the agents appointment by lenders will ask customers to display a few documents on screen like PAN, Aadhaar etc. A few questions will also be aske...
This is quite unfornutate. Please take a screenshot of the error screen & share with Freecharge's customer care team to assist you further.
Option to modify the mandate is not enabled yet. We will keep you posted once we made this functionality live. However, we strongly recommend you to maintain requisite balance in your account to avoid bounce charges.
It takes around 24 to 30 hours for the auto-debited EMI to reflect on the dashboard. We advise you to clear the device cache and refresh the dashboard. Still in case, paid EMI details doesn't reflect on the dashboard, then feel free to reach out to Freecharge customer support tea...
Mandate to debit the account is taken for slightly higher amount that the EMI to accomodate the missed EMI amount, bounce charges, penal fee & any other charges if applicable.
Account aggregators are extremely secure as the data flowing through them is encrypted and can be decrypted by regulated entities who've requested the data.
Last EMI value may slightly vary depending on the loan disbursement date. In case you need further clarification, reach out to Freecharge customer support team at care@freecharge.com
We strongly advise you to maintain requisite balance in your account to avoid failure of the payment. Currently, we charge a flat fee of Rs. 400 + taxes (if applicable).
You can manually pay the missed EMI by clicking on 'Clear Dues' tab on dashboard or else we trigger payment links via SMS to repay the dues
No physical or digital document is required during loan on-boarding process. Customer just have to input PAN number & Aadhaar number to complete the application.