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Freecharge Personal Loan
Freecharge Personal Loan
What happens if I am unable to complete the loan application and get stuck on a specific screen ?
That's quite unfortunate to occur. However, you can re-initate the application or reach out to Freecharge's customer support team at care@freecharge.com for quick resolution.
Why cannot I see foreclosure tab on dashboard?
Please try following this path - Go to Loan Details tab on your dasbord >> Foreclosure option. Still if you're unable to locate foreclose tab then feel free to reach out to Customer support team at care@freecharge.com
Do I have to pay processing fee on Personal Loan ?
Yes, we charge a small fee to process your loan application. Currently, it is fixed at 2% of the loan amount
EMI is already debited from my account but not reflecting on dashboard. What should I do ?
It takes around 24 to 30 hours for the auto-debited EMI to reflect on the dashboard. We advise you to clear the device cache and refresh the dashboard. Still in case, paid EMI details doesn't reflect on the dashboard, then feel free to reach out to Freecharge customer support tea...
Is it safe to share my KYC details to Freecharge lending partner ?
Oh yes! Customers need not to worry about confidential information shared with Freecharge lending partner. Lenders require KYC details to complete their checks before disburing the loan.
How can I pay the missed EMI ?
You can manually pay the missed EMI by clicking on 'Clear Dues' tab on dashboard or else we trigger payment links via SMS to repay the dues
What is the minimum credit score required to avail Personal Loan from Freecharge
There are various parameters used to determine the eligibility for Personal Loan! Credit score being one.. Minimum credit score should be 700 to be eligible for loan.
What are the late payment fees that will be levied in case I miss the EMI date ?
We strongly advise you to pay on time to avoid late fee charges. You will have to pay penal charges which is levied on daily basis in case you miss paying the EMI on time.This fee will add up until you make the payment for that month.
Can I cancel my loan at any stage during the process ?
Loan Application can be cancelled before generation of loan agreement or you have an option to foreclose the loan once the same has been disbursed
Will I get a personal loan if I receive my salary in cash ?
No, only salaried individuals receiving their salary in bank account are eligible to apply for Freecharge Personal Loan powered by Axis Bank.
