You can re-initiate the video call in case you get dropped from the call and if you're unable to join because of network constraints then feel free to join when you're in a better network zone.
How can I reach out to customer support for Personal loan onboarding related que...
What happens if I am unable to complete the loan application and get stuck on a...
Do I have to share any OTP or password during the video call ?
What are the requirements for Video KYC
How much time does it take to complete VKYC process ?
What is VKYC ?
Why cannot I avail higher tenure loan after completing EKYC ?
Which documents are accepted to complete the KYC ?
Is it safe to share my KYC details to Freecharge lending partner ?