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Freecharge Personal Loan
Freecharge Personal Loan
Do I have to pay processing fee on Personal Loan ?
Yes, we charge a small fee to process your loan application. Currently, it is fixed at 2% of the loan amount
What is the repayment tenure offered by Freecharge for Personal Loan ?
Loan Tenure ranges between 6 months and 36 months. It's up to customers to decide the tenure basis their requirement.
I am unable to complete mandate setup process.How should I proceed?
This is quite unfornutate. Please take a screenshot of the error screen & share with Freecharge's customer care team to assist you further.
Who is eligible to apply for a Personal Loan from Freecharge ?
Resident Indians who are Salaried within age group of 21 and 52 is eligible to apply for a loan.
My Bank is not listed in the dropdown values. Can I still apply for the loan ?
No, customers with salary account in the listed banks can only apply for Personal Loan through Freecharge
Why is my last EMI value higher than all other EMIs ?
Last EMI may slightly vary depending on the loan disbursement date. In case you need further clarification, reach out to Help & Support section on Freecharge platform or writing at care@freecharge.com
Do I have to share any OTP or password during the video call ?
Video Agent will never ask you to share any OTP or password during the video call process. If same is being asked in any rare scenario, then kindly refrain from sharing & you may report such incidents to Freecharge Customer Support team.
I am getting an error while setting up auto debit functionality. What could be the possible reasons ?
Uh Oh! It's quite unfortunate. Usually failure happens when there is a mis-match in the name of applicant updated in Aadhaar & Bank account, or when Bank account status is inactive, or the most common one is when servers are down. In case of weak servers, you can retry after some...
Who decides the EMI debit date? Can I change it ?
No, customer is not allowed to modify the EMI debit date.
What are the requirements for Video KYC
We strongly advise customers to be at a place with minimal noise & strong wifi network, preferably 4G or 5G. Also, customers should keep their original PAN card handy during the call.
