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Freecharge Personal Loan
Freecharge Personal Loan
What is VKYC ?
It is an online KYC process through which lenders verify your identity as a customer. Verification happens over a video call on which the agents appointment by lenders will ask customers to display a few documents on screen like PAN, Aadhaar etc. A few questions will also be aske...
EMI is already debited from my account but not reflecting on dashboard. What should I do ?
It takes around 24 to 30 hours for the auto-debited EMI to reflect on the dashboard. We advise you to clear the device cache and refresh the dashboard. Still in case, paid EMI details doesn't reflect on the dashboard, then feel free to reach out to Freecharge customer support tea...
What is the minimum credit score required to avail Personal Loan from Freecharge
There are various parameters used to determine the eligibility for Personal Loan! Credit score being one.. Minimum credit score should be 700 to be eligible for loan.
Can I make a manual payment of my EMI ?
Yes, customer can click on 'Clear Dues' tab on dashboard to manually pay the EMI incase auto-debit fails
What is the maximum and minimum loan amount that I can apply for ?
Minimum amount is as low as INR 30000 & Maximum loan amount can go up to 5 Lakhs!
What is an Account Aggregator
The Account Aggregator simplifies financial data sharing by allowing individuals to authorize an Account Aggregator (RBI regulated entity) to collect their information from different banks and institutions. The Account Aggregator then securely transfers this data to the chosen fi...
I am unable to get through KYC verification. What could be the possible reasons ?
The most common reasons are that customer is entering incorrect OTP or Aadhaar is not linked to mobile number or may be the servers are down. You may try after sometime or for quick resolution, you can mail the error screenshot to our customer care team at care@freecharge.com
I am getting an error while setting up auto debit functionality. What could be the possible reasons ?
Uh Oh! It's quite unfortunate. Usually failure happens when there is a mis-match in the name of applicant updated in Aadhaar & Bank account, or when Bank account status is inactive, or the most common one is when servers are down. In case of weak servers, you can retry after some...
What are the bounce charges that will be levied in case NACH payment fails
We strongly advise you to maintain requisite balance in your account to avoid failure of the payment. Currently, we charge a flat fee of Rs. 400 + taxes (if applicable).
How to apply for a personal loan from Freecharge
You can apply for a personal loan through Freecharge mobile application or mobile website. Click on 'Loans & Invest' tab and then 'Personal Loan' tile to start the on-boarding process 1. Complete and submit your loan application on the app/on our website by updating your persona...
