Freecharge Personal Loan
Video Agent will never ask you to share any OTP or password during the video call process. If same is being asked in any rare scenario, then kindly refrain from sharing & you may report such incidents to Freecharge Customer Support team.
No, we don't require any document copy during the loan on-boarding process.
Loan Tenure ranges between 6 months and 36 months. It's up to customers to decide the tenure basis their requirement.
No, it's a 100% collateral free loan
Account aggregators are extremely secure as the data flowing through them is encrypted and can be decrypted by regulated entities who've requested the data.
Option to modify the mandate is not enabled yet. We will keep you posted once we made this functionality live. However, we strongly recommend you to maintain requisite balance in your account to avoid bounce charges.
No, customers with salary account in the listed banks can only apply for Freecharge Personal loan powered by Axis Bank.
We strongly advise you to pay on time to avoid late fee charges. You will have to pay penal charges which is levied on daily basis in case you miss paying the EMI on time.This fee will add up until you make the payment for that month.
The Account Aggregator simplifies financial data sharing by allowing individuals to authorize an Account Aggregator (RBI regulated entity) to collect their information from different banks and institutions. The Account Aggregator then securely transfers this data to the chosen fi...
The most common reasons are that customer is entering incorrect OTP or Aadhaar is not linked to mobile number or may be the servers are down. You may try after sometime or for quick resolution, you can mail the error screenshot to our customer care team at care@freecharge.com