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Freecharge Personal Loan
Freecharge Personal Loan
Why is my last EMI value higher or lower than all other EMIs ?
Last EMI value may slightly vary depending on the loan disbursement date. In case you need further clarification, reach out to Freecharge customer support team at care@freecharge.com
What are the late payment fees that will be levied in case I miss the EMI date ?
We strongly advise you to pay on time to avoid late fee charges. You will have to pay penal charges which is levied on daily basis in case you miss paying the EMI on time.This fee will add up until you make the payment for that month.
What is an Account Aggregator
The Account Aggregator simplifies financial data sharing by allowing individuals to authorize an Account Aggregator (RBI regulated entity) to collect their information from different banks and institutions. The Account Aggregator then securely transfers this data to the chosen fi...
Can I decide the EMI date ?
No, currently we don't allow customers to select the EMI date. Payment has to be made on the date as mentioned in the Loan Agreement to avoid late fee charges.
Can I cancel my loan at any stage during the process ?
Loan Application can be cancelled before generation of loan agreement or you have an option to foreclose the loan once the same has been disbursed
What are the documents required to apply for a personal loan from Freecharge ?
No physical or digital document is required during loan on-boarding process. Customer just have to input PAN number & Aadhaar number to complete the application.
How many months statement is required to verify my income ?
Atleast 5 months statement is required to verify income.
Which documents are accepted to complete the KYC ?
We doesn't ask customers to upload KYC related document during loan application process. For EKYC, customer will be asked to input 12-digit Aadhaar number followed by OTP triggered by UIDAI. For Video KYC, customer will be asked to show his original PAN copy onscreen for verific...
Is my data safe if I link my Bank account with Account aggregator ?
Account aggregators are extremely secure as the data flowing through them is encrypted and can be decrypted by regulated entities who've requested the data.
How can I reach out to customer support for Personal loan onboarding related queries ?
Please refer to the Help & Support section on the Freecharge Platform or drop an email at care@freecharge.com
