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Freecharge UPI
Freecharge UPI
How can I change UPI PIN for my account?
You can change the UPI PIN for your account using “CHANGE UPI PIN” feature of the app. To do the same, go to My Account > UPI Settings > UPI linked bank accounts > Change’.
I don’t remember my UPI PIN for the account. What do I do?
You can reset your UPI PIN using “RESET UPI PIN” feature of the app. To do the same, go to My Account > UPI Settings > UPI linked bank accounts > Reset’. You will be asked to enter the debit card details to set the UPI PIN.
Can I receive money without setting a UPI PIN?
Yes, you can receive money on your UPI ID without setting UPI PIN for the account linked to the UPI ID.
I do not have a UPI ID of the sender to request money. Can I still use Freecharge UPI to ask money?
No, you would need UPI ID of the sender to ask for money.
How many accounts can be added to receive money?
There is no limit to the number of accounts that can be added for receiving money.
I do not have a UPI ID of the beneficiary. Can I still use Freecharge UPI to send money?
Yes, you can transfer money using the account number and IFSC of the beneficiary, in case you do not have a UPI ID of the beneficiary. However, sender /payer must have an active UPI ID while sending money using Freecharge UPI.
If I have an issue on a transaction that was done using Freecharge UPI. Whom should I contact for resolution?
You will find an option of ‘Need Help?’ for a transaction under the Transaction details option in My Transactions. Please follow the options provided under Need Help section.
Where can I see all my past transactions?
You can see your past transactions in "Account Section", under "My Transactions"
I want to initiate an Ask request. Can I set an expiry time for the same?
Yes, you can set the expiry time. You can set an expiry time from 1 day to 45 days, from the date of initiation of the transaction.
When will my account get debited when I send the money?
The money will be debited instantly from your account.
