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Freecharge UPI
Freecharge UPI
What is UPI One-time Mandate?
Freecharge UPI 2.0 allows you to now pre-authorize a transaction and pay on a later date with UPI mandate feature. These mandates are created with one-time block functionality for transactions that can be processed later while making a commitment at present. The receiver can exec...
What if someone has already created a UPI ID using my name?
UPI ID is unique to an individual. If the UPI ID preferred by you has already been taken by someone else, you will have to create an alternate unique UPI ID, which is easy to remember. Recommended using yourmobilenumber@freecharge as your UPI ID.
What can be a UPI ID?
UPI ID can be alphabetical, numeric or alphanumeric. It should be between 4-20 characters. It cannot contain any special characters (*,#,@ etc.) except dot(.) and hyphen(-) which are permissible. Your unique ID should be easy to remember such as mobilenumber@freecharge.
I would like to change my default bank account for UPI on Freecharge app. Can I do that while there are active mandates on my list?
Yes, you can change your default bank account anytime. However, the mandate will be executed on the account which was used at the time of mandate creation.
I don’t remember my UPI PIN for the account. What do I do?
You can reset your UPI PIN using “RESET UPI PIN” feature of the app. To do the same, go to My Account > UPI Settings > UPI linked bank accounts > Reset’. You will be asked to enter the debit card details to set the UPI PIN.
Can I send money without setting a UPI PIN?
No. You cannot send money without setting a UPI PIN for a particular bank account.
How do I add my bank accounts in UPI and set a UPI ID?
Click on ‘Add bank account’. Select the bank name with which you hold the account. Your account number will be automatically fetched. Verify your account by entering last 6 digits of Debit Card number and expiry (MMYY), entering the OTP and setting up UPI PIN. Any Axis Bank or no...
I am receiving an error message stating that sorry, your request cannot be processed following which the application is not getting registered.
This happens in the following scenarios:The verification SMS has not been sent from the deviceNetwork errorDevice does not have a SIM.Please ensure that your phone has data connectivity. If the problem persists, please delete the application, download and try again.
How do I delete a bank account from Freecharge UPI?
To delete an account: Select UPI settings in ‘My Account’ section. Select UPI linked bank accounts option. Click on the three dots and select the option to delete bank account. Select the accounts to delete and click delete account.
How will I know whether the unique ID (UPI ID) provided by the receiver is correct?
When you add the receiver’s UPI ID to send money, you can click on the “verify” button to get the complete name of the receiver as per his bank records.
