De-registration is not allowed if you have active mandates. Please check for any active mandates on your Freecharge app. In case you are payer, you need to revoke all your mandates before deregistering yourself. In case of a merchant initiated mandate, the payer cannot deregister...
Don't worry! Deletion of Freecharge app from your device will not deregister your Freecharge UPI ID. Your mandates will be the same as they were without any impact.
No. As a payer, once you authorise the mandate, you can not revoke it.
In case you revoke a mandate, it will get cancelled. Please note that a revoked mandate cannot be restored.
Yes, you can change your default bank account anytime. However, the mandate will be executed on the account which was used at the time of mandate creation.
The maximum duration of expiry for the mandate pending for authorisation is either 45 days since receiving the request for authorization or mandate expiry date, whichever is earlier.
Please go to the pending tab under send money option on your Freecharge app. You can see the list of all the mandates to be authorized by you. Click on accept and enter your UPI pin in order to authorize the mandate.
The mandate amount will be credited to the default bank account linked to your Freecharge app.
Yes, mandate execution cannot be done without registered beneficiary action.
Yes, you can decline the mandates. Once you decline the mandate, amount will be unblocked for the corresponding payer’s bank account.