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Freecharge UPI
Freecharge UPI
What is UPI One-time Mandate?
Freecharge UPI 2.0 allows you to now pre-authorize a transaction and pay on a later date with UPI mandate feature. These mandates are created with one-time block functionality for transactions that can be processed later while making a commitment at present. The receiver can exec...
Mandate amount will be debited from my linked bank account at the time of mandate creation or mandate execution?
When you create a mandate the same amount gets blocked in your linked bank account from mandate start date to mandate end date. However, the amount will only be debited out of your bank account upon mandate execution by the receiver.
Where can I see all my past transactions?
You can see your past transactions in "Account Section", under "My Transactions"
What is the maximum transaction limit for fund transfer in Freecharge per day?
As per NPCI, the maximum transaction limit for every fund transfer by all payment apps is Rs. 1,00,000 (One lakh). Freecharge UPI follows the same rule. However, respective issuing banks can set up their own lower limits.
How can I see the list of mandates pending for execution?
You can check in the pending tab of 'Receive money' on your Freecharge app for all the mandates pending to be executed by you.
I don’t remember my UPI PIN for the account. What do I do?
You can reset your UPI PIN using “RESET UPI PIN” feature of the app. To do the same, go to My Account > UPI Settings > UPI linked bank accounts > Reset’. You will be asked to enter the debit card details to set the UPI PIN.
How will I know whether the unique ID (UPI ID) provided by the receiver is correct?
When you add the receiver’s UPI ID to send money, you can click on the “verify” button to get the complete name of the receiver as per his bank records.
Is it necessary to have a sufficient amount in my bank account in order to create a mandate?
Yes, your mandate amount cannot exceed the balance in your bank account. For example if you are creating a mandate of rupees 5000 then the link bank account that you are using should have a minimum balance of rupees 5000.
How do I delete a bank account from Freecharge UPI?
To delete an account: Select UPI settings in ‘My Account’ section. Select UPI linked bank accounts option. Click on the three dots and select the option to delete bank account. Select the accounts to delete and click delete account.
Can I create a mandate with the same start date and end date?
Yes, you can create the mandate with the same start date and end date however if the start date and end date are on the same day, then the mandate will expire at time 23:59:59.
