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Freecharge UPI
Freecharge UPI
Mandate amount will be debited from my linked bank account at the time of mandate creation or mandate execution?
When you create a mandate the same amount gets blocked in your linked bank account from mandate start date to mandate end date. However, the amount will only be debited out of your bank account upon mandate execution by the receiver.
I don’t remember my UPI PIN for the account. What do I do?
You can reset your UPI PIN using “RESET UPI PIN” feature of the app. To do the same, go to My Account > UPI Settings > UPI linked bank accounts > Reset’. You will be asked to enter the debit card details to set the UPI PIN.
While modifying the mandate I would like to change my bank account to be debited?
Once the mandate is created, you can only modify the amount and end date against the mandate. Per NPCI, change of bank account is not allowed because the amount was already blocked from the bank account at the time of mandate creation. However, you can cancel the old mandate and...
How do I delete a bank account from Freecharge UPI?
To delete an account: Select UPI settings in ‘My Account’ section. Select UPI linked bank accounts option. Click on the three dots and select the option to delete bank account. Select the accounts to delete and click delete account.
How do I delete my saved contact under UPI?
To delete a contact: Select the option of ‘Delete beneficiary’ under My Account > UPI settings Select the beneficiary to delete and then click on Delete beneficiary
Can I access UPI on Freecharge when I am on national roaming?
Yes, as long as you have GPRS activated on your mobile number, subject to availability of the network, you can access UPI anywhere in the country. Please keep in mind that you might be charged special roaming rates for using GPRS.
Can I create a mandate with the same start date and end date?
Yes, you can create the mandate with the same start date and end date however if the start date and end date are on the same day, then the mandate will expire at time 23:59:59.
Why am I not able to deregister my Freecharge UPI ID?
De-registration is not allowed if you have active mandates. Please check for any active mandates on your Freecharge app. In case you are payer, you need to revoke all your mandates before deregistering yourself. In case of a merchant initiated mandate, the payer cannot deregister...
What is UPI 2.0?
Launched in August 2018, UPI 2.0 is the second version of the fund transfer platform. It supersedes the former version which was structured mainly to facilitate peer-to-peer transactions with a platform that also accommodates merchant payments. Through freecharge UPI 2.0, custome...
How do I save beneficiary for future transactions using Freecharge UPI?
You can save beneficiary for future transaction while sending or requesting money to that beneficiary by clicking the option ‘Save for future transaction’.
