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Freecharge UPI
Freecharge UPI
How can I authorize the mandate?
Please go to the pending tab under send money option on your Freecharge app. You can see the list of all the mandates to be authorized by you. Click on accept and enter your UPI pin in order to authorize the mandate.
While modifying the mandate I would like to change my bank account to be debited?
Once the mandate is created, you can only modify the amount and end date against the mandate. Per NPCI, change of bank account is not allowed because the amount was already blocked from the bank account at the time of mandate creation. However, you can cancel the old mandate and...
How can I change UPI PIN for my account?
You can change the UPI PIN for your account using “CHANGE UPI PIN” feature of the app. To do the same, go to My Account > UPI Settings > UPI linked bank accounts > Change’.
Mandate amount will be debited from my linked bank account at the time of mandate creation or mandate execution?
When you create a mandate the same amount gets blocked in your linked bank account from mandate start date to mandate end date. However, the amount will only be debited out of your bank account upon mandate execution by the receiver.
What if I change my mobile handset and want to use Freecharge UPI on the new device with the same number?
You need to download and register for UPI on Freecharge on the new device.
Do I need to create a new UPI ID to get the benefits of freecharge UPI 2.0?
Customers who are already registered on freecharge UPI platform will be able to get benefits of UPI 2.0. In case you have not registered anytime in the past for freecharge UPI then you need to create UPI id, link default bank account and set UPI pin to start transacting through f...
I created a mandate of Rs.500 for my friend, but he did not execute it before the end date of mandate.
No problem. The mandate amount of Rs.500 will be unblocked. You can create a new mandate again.
What is UPI One-time Mandate?
Freecharge UPI 2.0 allows you to now pre-authorize a transaction and pay on a later date with UPI mandate feature. These mandates are created with one-time block functionality for transactions that can be processed later while making a commitment at present. The receiver can exec...
Is UPI available on Freecharge app on iOS, Windows and Blackberry smartphones?
UPI on Freecharge is currently available only for Android & iOS smartphones.
Can I send money without setting a UPI PIN?
No. You cannot send money without setting a UPI PIN for a particular bank account.
