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Freecharge UPI
Freecharge UPI
How can I see the list of mandates pending for execution?
You can check in the pending tab of 'Receive money' on your Freecharge app for all the mandates pending to be executed by you.
My mandate failed during execution, can I re-execute the mandate?
Yes, in case the mandate execution attempt is failed, you can execute the same again.
I created a mandate of Rs.500 for my friend, but he did not execute it before the end date of mandate.
No problem. The mandate amount of Rs.500 will be unblocked. You can create a new mandate again.
Mandate amount will be debited from my linked bank account at the time of mandate creation or mandate execution?
When you create a mandate the same amount gets blocked in your linked bank account from mandate start date to mandate end date. However, the amount will only be debited out of your bank account upon mandate execution.
I have received a QR code for a mandate to be executed on my device from a friend but I am not sure how to scan it through my device?
No problem, Freecharge gives you an option to fetch and use the QR codes from your device gallery as well.
While modifying the mandate I would like to change my bank account to be debited?
Once the mandate is created, you can only modify the amount and end date against the mandate. Per NPCI, change of bank account is not allowed because the amount was already blocked from the bank account at the time of mandate creation.
How can I modify the mandate?
You can access the list of mandates created by you from a pending tab under the send money section on Freecharge app and select the mandate you would like to modify before its end date.
Can I modify the mandate created by me as a payer?
Yes, once the mandate is created you can modify it any time before its end date or until it is not executed.
What is the ‘do not notify beneficiary’ option while creating a mandate?
This option gives you freedom to send gift cards to your friends and family without letting them know. You can simply share the QR code with beneficiaries for them to receive your gifts
I have created a mandate but the beneficiary is not able to see it?
You might have checked the do not notify beneficiary box while creating a mandate.In this case the beneficiary would never be able to view the mandate. You need to share QR code with beneficiary post mandate creation.
