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Freecharge UPI
Freecharge UPI
I am receiving an error message stating that sorry, your request cannot be processed following which the application is not getting registered.
This happens in the following scenarios:The verification SMS has not been sent from the deviceNetwork errorDevice does not have a SIM.Please ensure that your phone has data connectivity. If the problem persists, please delete the application, download and try again.
What is a UPI ID?
UPI ID is an unique identifier which you create and link to any of your bank accounts to make secure payments. The unique ID can be mobilenumber@freecharge or yourname@freecharge etc. which is easy to remember.
While modifying the mandate I would like to change my bank account to be debited?
Once the mandate is created, you can only modify the amount and end date against the mandate. Per NPCI, change of bank account is not allowed because the amount was already blocked from the bank account at the time of mandate creation. However, you can cancel the old mandate and...
How do I delete a bank account from Freecharge UPI?
To delete an account: Select UPI settings in ‘My Account’ section. Select UPI linked bank accounts option. Click on the three dots and select the option to delete bank account. Select the accounts to delete and click delete account.
How will I know whether the unique ID (UPI ID) provided by the receiver is correct?
When you add the receiver’s UPI ID to send money, you can click on the “verify” button to get the complete name of the receiver as per his bank records.
I don’t remember my UPI PIN for the account. What do I do?
You can reset your UPI PIN using “RESET UPI PIN” feature of the app. To do the same, go to My Account > UPI Settings > UPI linked bank accounts > Reset’. You will be asked to enter the debit card details to set the UPI PIN.
Is it necessary to have a sufficient amount in my bank account in order to create a mandate?
Yes, your mandate amount cannot exceed the balance in your bank account. For example if you are creating a mandate of rupees 5000 then the link bank account that you are using should have a minimum balance of rupees 5000.
Can I create a mandate with the same start date and end date?
Yes, you can create the mandate with the same start date and end date however if the start date and end date are on the same day, then the mandate will expire at time 23:59:59.
How can I see the list of mandates pending for execution?
You can check in the pending tab of 'Receive money' on your Freecharge app for all the mandates pending to be executed by you.
Where can I see all my past transactions?
You can see your past transactions in "Account Section", under "My Transactions"
