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Freecharge UPI
Freecharge UPI
How can I change UPI PIN for my account?
You can change the UPI PIN for your account using “CHANGE UPI PIN” feature of the app. To do the same, go to My Account > UPI Settings > UPI linked bank accounts > Change’.
I am receiving an error message stating that sorry, your request cannot be processed following which the application is not getting registered.
This happens in the following scenarios:The verification SMS has not been sent from the deviceNetwork errorDevice does not have a SIM.Please ensure that your phone has data connectivity. If the problem persists, please delete the application, download and try again.
How will I know whether the unique ID (UPI ID) provided by the receiver is correct?
When you add the receiver’s UPI ID to send money, you can click on the “verify” button to get the complete name of the receiver as per his bank records.
Is it necessary to have a sufficient amount in my bank account in order to create a mandate?
Yes, your mandate amount cannot exceed the balance in your bank account. For example if you are creating a mandate of rupees 5000 then the link bank account that you are using should have a minimum balance of rupees 5000.
What all modes of payments are supported using intent feature?
Intent feature only supports UPI payments.
What is the maximum duration I can wait for in order to authorize the mandate?
The maximum duration of expiry for the mandate pending for authorisation is either 45 days since receiving the request for authorization or mandate expiry date, whichever is earlier.
Is it necessary to be a registered UPI user of another BHIM UPI application I choose to invoke in order to complete the payment?
Yes. We recommend you to invoke the applications with a valid UPI handle and a linked bank account on your android phone to complete the payment successfully.
Can I create a mandate for the previous date from the current date?
No, your mandate start date should be either current system date or any future date within 90 days.
Is intent feature available for both android and iOS users?
For now, Intent is only available for android users. Rest assured we will definitely keep you informed in case Intent functionality is available for iOS users as well.
Can I choose a bank account to be debited while creating a mandate?
Yes, while creating a mandate you can check the real time balance against every added bank account and select one of them with sufficient balance to proceed or you can add a new bank account as well.
