You will find an option of ‘Need Help?’ for a transaction under the Transaction details option in My Transactions. Please follow the options provided under Need Help section.
You can access the list of mandates created by you from a pending tab under the send money section on Freecharge app and select the mandate you would like to modify before its end date.
After your UPI PIN is verified, the money will be debited instantly from your account.
You can save beneficiary for future transaction while sending or requesting money to that beneficiary by clicking the option ‘Save for future transaction’.
UPI ID is unique to an individual. If the UPI ID preferred by you has already been taken by someone else, you will have to create an alternate unique UPI ID, which is easy to remember. Recommended using yourmobilenumber@freecharge as your UPI ID.
Intent feature only supports UPI payments.
UPI on Freecharge app can be used by customers of any bank.
Intent feature is an app in app invoke functionality that allows Freecharge users to invoke another BHIM UPI application on their phone like (Bhim,Google Pay, Phonepe etc.) in order to complete UPI payment.
In case of any issue related to transaction via intent flow, please contact the BHIM UPI application you have invoked for the transaction.
You can simply select any valid VPA and choose to pay later in order to create a mandate.