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Freecharge UPI
Freecharge UPI
If I have an issue on a transaction that was done using Freecharge UPI. Whom should I contact for resolution?
You will find an option of ‘Need Help?’ for a transaction under the Transaction details option in My Transactions. Please follow the options provided under Need Help section.
How can I modify the mandate?
You can access the list of mandates created by you from a pending tab under the send money section on Freecharge app and select the mandate you would like to modify before its end date.
When will my account get debited when I send the money?
After your UPI PIN is verified, the money will be debited instantly from your account.
How do I save beneficiary for future transactions using Freecharge UPI?
You can save beneficiary for future transaction while sending or requesting money to that beneficiary by clicking the option ‘Save for future transaction’.
What if someone has already created a UPI ID using my name?
UPI ID is unique to an individual. If the UPI ID preferred by you has already been taken by someone else, you will have to create an alternate unique UPI ID, which is easy to remember. Recommended using yourmobilenumber@freecharge as your UPI ID.
What all modes of payments are supported using intent feature?
Intent feature only supports UPI payments.
Who can use UPI on Freecharge?
UPI on Freecharge app can be used by customers of any bank.
What is the intent feature?
Intent feature is an app in app invoke functionality that allows Freecharge users to invoke another BHIM UPI application on their phone like (Bhim,Google Pay, Phonepe etc.) in order to complete UPI payment.
I have an issue with my transaction via intent flow?
In case of any issue related to transaction via intent flow, please contact the BHIM UPI application you have invoked for the transaction.
How can I create a mandate?
You can simply select any valid VPA and choose to pay later in order to create a mandate.
