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Freecharge UPI
Freecharge UPI
I do not have a UPI ID of the beneficiary. Can I still use Freecharge UPI to send money?
Yes, you can transfer money using the account number and IFSC of the beneficiary, in case you do not have a UPI ID of the beneficiary. However, sender /payer must have an active UPI ID while sending money using Freecharge UPI.
If I have an issue on a transaction that was done using Freecharge UPI. Whom should I contact for resolution?
You will find an option of ‘Need Help?’ for a transaction under the Transaction details option in My Transactions. Please follow the options provided under Need Help section.
Where can I see all my past transactions?
You can see your past transactions in "Account Section", under "My Transactions"
When will my account get debited when I send the money?
After your UPI PIN is verified, the money will be debited instantly from your account.
Can I send money without setting a UPI PIN?
No. You cannot send money without setting a UPI PIN for a particular bank account.
How do I delete my saved contact under UPI?
To delete a contact: Select the option of ‘Delete beneficiary’ under My Account > UPI settings Select the beneficiary to delete and then click on Delete beneficiary
Can I access UPI on Freecharge when I am on national roaming?
Yes, as long as you have GPRS activated on your mobile number, subject to availability of the network, you can access UPI anywhere in the country. Please keep in mind that you might be charged special roaming rates for using GPRS.
What if I get disconnected or my mobile phone switches off while performing a transaction?
You can simply reconnect to Freecharge and verify your transaction history to check if the transaction has been executed before initiating a fresh transaction.
I am receiving an error message stating that sorry, your request cannot be processed following which the application is not getting registered.
This happens in the following scenarios:The verification SMS has not been sent from the deviceNetwork errorDevice does not have a SIM.Please ensure that your phone has data connectivity. If the problem persists, please delete the application, download and try again.
How do I register to the application?
Download the latest Freecharge app from Google Play Store SMS will be sent from your mobile phone to verify your device. In case your phone has a dual SIM, select the phone number registered with your bank. Select your preferred bank from the list Verify the selected account usin...
