In-Store Payments
We request you to confirm with the merchant if they accept multiple modes of payment for the same order.
The #OnTheGo Pin gives you the power to pay, well, On The Go. A four digit #OnTheGo Pin will flash in the "Pay to Merchant" section in your FreeCharge app which can be used to complete transactions at offline stores.
As soon as the merchant reverses the transaction, the amount will added back to your FreeCharge account.
You can use either of the two.
There is no limit on the number of transactions you can complete. As long as your FreeCharge Balance does not get exhausted, you can complete any number of transactions at offline stores. Also, one OTG pin can be used only once successfully. If the pin is used once, users will h...
In case of offline transactions, the reversal or void can be done from the POS terminals itself. This happens instantaneously and the refund is done to the FreeCharge wallet only because the payment is also done only from wallet.
Fortunately, you do not need to generate the #OnTheGo Pin. It is always accessible in your FreeCharge app. After your mobile number is entered in the POS machine, use the four digit #OnTheGo Pin flashing in the "Pay to Merchant" section of your FreeCharge app.
Using the #OnTheGo Pin is extremely easy. Here's what you need to do:- Enter your registered mobile number in the POS machine at the payments counter of your favourite outlets.- In the latest FreeCharge app, you'll find a four digit #OnTheGo Pin flashing in the "Pay to Merchant"...
The #OnTheGo Pin might not be getting accepted due to insufficient funds in your FreeCharge account. We request you to check the balance in your account.You can anytime restart the internet in your device and use a new #OnTheGo Pin OR use the one-time verification code sent to yo...
We request you to verify the same with the merchant or write to us at care@freecharge.com.