Hi, how can we help?

We've got your back. If your questions aren't addressed, contact us here and we will be happy to help

What is the TAT for refunds and why the refund is done to same source in case of partial payment?

In case of offline transactions, the reversal or void can be done from the POS terminals itself. This happens instantaneously and the refund is done to the FreeCharge wallet only because the payment is also done only from wallet.

Did this answer your question