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In-Store Payments
In-Store Payments
Can I complete a transaction using multiple payment modes?
We request you to confirm with the merchant if they accept multiple modes of payment for the same order.
Why is my #OnTheGo Pin not being accepted?
The #OnTheGo Pin might not be getting accepted due to insufficient funds in your FreeCharge account. We request you to check the balance in your account.You can anytime restart the internet in your device and use a new #OnTheGo Pin OR use the one-time verification code sent to yo...
What happens if I enter incorrect #OnTheGo Pin?
In that case, try again with the same #OnTheGo Pin or use the one-time verification code in your SMS.
Which pin should I use, the one in the SMS or #OnTheGo Pin in the app?
You can use either of the two.
What is the validity of #OnTheGo Pin?
The validity of #OnTheGo Pin is 1 minute.
How do I generate the #OnTheGo Pin?
Fortunately, you do not need to generate the #OnTheGo Pin. It is always accessible in your FreeCharge app. After your mobile number is entered in the POS machine, use the four digit #OnTheGo Pin flashing in the "Pay to Merchant" section of your FreeCharge app.
