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Insurance Bill Payment
Insurance Bill Payment
My transaction status shows as Processing or Pending
Your service provided takes two working days to update the final status.We request you to wait for 48 hours while our systems update the final status.In case your transaction fails, the amount will be automatically refunded to your source account, which will take 5-7 bank working...
I am unable to fetch the bill for my insurance payment
Kindly check the policy number as per document issued by insurer & the date of birth of the insured person. If the issue persists, write to us at care@freecharge.com.
I am unable to find my biller name
We will keep adding new billers periodically. Kindly share the biller name with us and we will get the same amended shortly. You may raise a query via the need help option on your FreeCharge APP to share the same.
My Insurance Payment transaction is successful but have not received a confirmation from the Insurer
Your service provider will take two working days to reflect the amount paid in your account, the premium payment date will be effective immediately.
How can I pay my insurance bill payment using Freecharge account?
Freecharge account makes payments amazingly easy. Please follow the simple steps given below : Sign in to your Freecharge account. Select Insurance under the ‘Bill payments’ section. Select Service provider Enter the required details (Policy Number and DOB) Choose your preferred...
My transaction status shows as failed
The amount will be refunded to your source account within 5-7 bank working days. Please raise a query via the need help option on your FreeCharge APP if you haven't received the refund after 7 working days
