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KYC
KYC
How can you reinstate your Full KYC ?
You have to do your Re KYC of your Axis Bank Account, which can be done by following process: Visiting the Branch and completing your Re KYC Go to the Axis Bank App - Services - Others - Inst Services - Re KYC or Confirm KYC details The changes on your wallet would be reflected...
What is Full KYC expired?
Every Bank has a Re KYC date when the date is surpassed, credit into your account freezes, same is the case with Freecharge Wallet. (Your Re KYC of your Axis Bank account is linked to your wallet).
How will it effect, if my Full KYC is rejected?
You will not be able to complete your Full KYC with FreeCharge.You will not be able to Load money into the Wallet.You will be able to use your Credit card, Debit Card , Net Banking for various transactions.
What are the reasons for Full KYC failure and what can be done?
Full KYC failure may occur due to multiple reasons, like incorrect document submission or certain details mismatch.The reason of Failure would be mentioned in the App and you would be educated whether a revisit is required or not.You can revisit to complete your Full KYC.
What are the documents required for Full KYC?
For completing your Full KYC, you would require the following documents:Proof of Identification with Date of BirthAadhaar Card, Driving License, Voters' Identity Card, Passport NREGA card.Proof of AddressAadhaar Card, Driving License, Voters' Identity Card, Passport NREGA cardPro...
I want to use Freecharge Wallet. How can I complete KYC?
Due to reasons beyond our control, we are not able to offer the facility of completing KYC as of now. We are working hard to finalize the process and launch the same. We will intimate you about it shortly.
I want to know more on Minimum KYC and Full KYC Wallets.
Please refer to TnCs available on https://www.freecharge.in/termsandconditions.
Am I required to upgrade my Freecharge Wallet to Full KYC?
As per RBI’s PPI Guidelines, a Minimum KYC Wallet is valid for 24 months from the date of Issuance. If you had signed up on FreeCharge before 1st March 2018, validity of your FreeCharge Wallet will end on 31st Aug 2019. Otherwise, your Wallet will be valid for 18 months from the...
What is the process for upgrade?
For Customers who are eligible, PAN verification and OTP consent is required to upgrade the Wallet.You will receive an OTP from Axis Bank on your Axis Bank registered Mobile Number. Mobile Number on FreeCharge and Axis Bank has to be same. Otherwise, you will be required to updat...
Why am I eligible for upgrade?
You are eligible for upgrade ,as your KYC is available with Axis Bank. FreeCharge Wallet is issued by Axis Bank and your existing KYC details can be used for upgrading your Wallet from Minimum KYC Wallet to a Full KYC Wallet.Typically, Full KYC involves submission of valid ID and...
