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KYC
KYC
Am I required to upgrade my Freecharge Wallet to Full KYC?
As per RBI’s PPI Guidelines, a Minimum KYC Wallet is valid for 24 months from the date of Issuance. If you had signed up on FreeCharge before 1st March 2018, validity of your FreeCharge Wallet will end on 31st Aug 2019. Otherwise, your Wallet will be valid for 18 months from the...
Will I not be able to login and use FreeCharge?
KYC for FreeCharge Wallet has no impact on your FreeCharge Account/Login. You will be able to login to FreeCharge account and use all Payment methods on FreeCharge, and on your favorite Stores, Apps & Websites, where FreeCharge is accepted.After Minimum KYC Wallet expiry,the only...
I had shared my KYC details on FreeCharge App. Why am I being asked to submit or complete KYC again?
As per RBI guidelines, the KYC declared by you, is part of Min-KYC, which is valid only for 24 Months from the date of submission.However, if you were an existing FreeCharge user and didn’t exercise the option of submitting KYC details before 28th, Feb 2018, your Wallet account h...
I want to use Freecharge Wallet. How can I complete KYC?
Due to reasons beyond our control, we are not able to offer the facility of completing KYC as of now. We are working hard to finalize the process and launch the same. We will intimate you about it shortly.
What is the process for upgrade?
For Customers who are eligible, PAN verification and OTP consent is required to upgrade the Wallet.You will receive an OTP from Axis Bank on your Axis Bank registered Mobile Number. Mobile Number on FreeCharge and Axis Bank has to be same. Otherwise, you will be required to updat...
Why am I eligible for upgrade?
You are eligible for upgrade ,as your KYC is available with Axis Bank. FreeCharge Wallet is issued by Axis Bank and your existing KYC details can be used for upgrading your Wallet from Minimum KYC Wallet to a Full KYC Wallet.Typically, Full KYC involves submission of valid ID and...
How will it effect, if my Full KYC is rejected?
You will not be able to complete your Full KYC with FreeCharge.You will not be able to Load money into the Wallet.You will be able to use your Credit card, Debit Card , Net Banking for various transactions.
I want to know more on Minimum KYC and Full KYC Wallets.
Get your Full KYC done and enjoy a higher limit of INR 1,00,000 on your Wallet. Please refer to TnCs available on https://www.freecharge.in/termsandconditions.
What are the documents required for Full KYC?
For completing your Full KYC, you would require the following documents:Proof of Identification with Date of BirthAadhaar Card, Driving License, Voters' Identity Card, Passport NREGA card.Proof of AddressAadhaar Card, Driving License, Voters' Identity Card, Passport NREGA cardPro...
What is Full KYC?
Full KYC involves submission of a valid Proof of Identity & Proof of Address with in-person verification. On successful completion, you will be offered FreeCharge Wallet with enhanced limits & other features.
