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KYC
KYC
Why am I eligible for upgrade?
You are eligible for upgrade to Full KYC, as your KYC is available with Axis Bank. FreeCharge Wallet is issued by Axis Bank and your existing KYC details can be used for upgrading your Wallet from Minimum KYC Wallet to a Full KYC Wallet. Typically, Full KYC involves submission of...
What is the process for upgrade?
For Customers who are eligible for Full KYC upgrade, PAN verification and OTP consent is required to upgrade the Wallet. You will receive an OTP from Axis Bank on your Axis Bank registered Mobile Number. Mobile Number on FreeCharge and Axis Bank has to be same. Otherwise, you wil...
What are the documents required for Full KYC?
For completing your Full KYC, you would require the following documents:Proof of Identification with Date of BirthAadhaar Card, Driving License, Voters' Identity Card, Passport NREGA card.Proof of AddressAadhaar Card, Driving License, Voters' Identity Card, Passport NREGA cardPro...
I had shared my KYC details on FreeCharge App. Why am I being asked to submit or complete KYC again?
As per RBI guidelines, the KYC declared by you, is part of Min-KYC, which is valid only for 24 Months from the date of submission.However, if you were an existing FreeCharge user and didn’t exercise the option of submitting KYC details before 28th, Feb 2018, your Wallet account h...
