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KYC
KYC
What is the process for upgrade?
For Customers who are eligible, PAN verification and OTP consent is required to upgrade the Wallet.You will receive an OTP from Axis Bank on your Axis Bank registered Mobile Number. Mobile Number on FreeCharge and Axis Bank has to be same. Otherwise, you will be required to updat...
What is Full KYC expired?
Every Bank has a Re KYC date when the date is surpassed, credit into your account freezes, same is the case with Freecharge Wallet. (Your Re KYC of your Axis Bank account is linked to your wallet).
Why am I eligible for upgrade?
You are eligible for upgrade ,as your KYC is available with Axis Bank. FreeCharge Wallet is issued by Axis Bank and your existing KYC details can be used for upgrading your Wallet from Minimum KYC Wallet to a Full KYC Wallet.Typically, Full KYC involves submission of valid ID and...
How can you reinstate your Full KYC ?
You have to do your Re KYC of your Axis Bank Account, which can be done by following process: Visiting the Branch and completing your Re KYC Go to the Axis Bank App - Services - Others - Inst Services - Re KYC or Confirm KYC details The changes on your wallet would be reflected...
