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KYC
KYC
I want to use Freecharge Wallet. How can I complete KYC?
Due to reasons beyond our control, we are not able to offer the facility of completing KYC as of now. We are working hard to finalize the process and launch the same. We will intimate you about it shortly.
Why am I eligible for upgrade?
You are eligible for upgrade to Full KYC, as your KYC is available with Axis Bank. FreeCharge Wallet is issued by Axis Bank and your existing KYC details can be used for upgrading your Wallet from Minimum KYC Wallet to a Full KYC Wallet. Typically, Full KYC involves submission of...
I had shared my KYC details on FreeCharge App. Why am I being asked to submit or complete KYC again?
As per RBI guidelines, the KYC declared by you, is part of Min-KYC, which is valid only for 24 Months from the date of submission.However, if you were an existing FreeCharge user and didn’t exercise the option of submitting KYC details before 28th, Feb 2018, your Wallet account h...
How will it effect, if my Full KYC is rejected?
You will not be able to complete your Full KYC with FreeCharge.You will not be able to Load money into the Wallet.You will be able to use your Credit card, Debit Card , Net Banking for various transactions.
