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Online Payment
Online Payment
What if my transaction fails mid-way?
In such a case, the amount will get reversed to the source account. If the payment was made using only FreeCharge Balance, then the amount will reflect in your FreeCharge account in no time. For payments made using credit card/debit card or netbanking, the amount will get reverse...
Where can I view transaction history of FreeCharge account?
Transaction history can be viewed at any time in your FreeCharge app.
Can I download invoice? (Can I see the order details placed at merchant?)
Download transaction invoice feature is not provided by Freecharge Wallet as of now but will be available in future versions of the product. you can view the details of all transactions made using the Freecharge Wallet in the transaction history section of the Freecharge App. It...
My FreeCharge account has enough balance, can I still pay using my cards?
Yes, you can still pay using cards. But we encourage you to use FreeCharge Balance as it's more convenient and at the same time, you get incredible benefits with it.
What payment options do I get with Freecharge account?
In addition to your available Freecharge Balance, you get credit card/debit card, netbanking and UPI options with Freecharge account.
What is the flow of transaction in case of partial payment?
FreeCharge wallet does not allow for splitting of single payment into multiple partial payments.For making the full payment against an order the user can pay using FreeCharge Balance, CC/DC/NB or FreeCharge Balance + CC/DC/NB.
I already have a FreeCharge account, how can I pay?
We believe in making payments as effortless as possible. If you already have an account, just click "Pay with FreeCharge" on the payment page and you will be asked to log in to your FreeCharge account to finish the transaction. Once there, you can either use just your FreeCharge...
I don’t have a FreeCharge account, can I create one while making a payment?
Absolutely! During checkout, you can create your FreeCharge account and complete the transaction. Money in your FreeCharge account is 100% safe and can be used to complete transactions in a quick and hassle-free way.
Where all can I use Freecharge Balance?
You can use FreeCharge Balance at a host of merchant websites. It can also be used at some physical stores.
My FreeCharge Balance has been debited but the transaction has failed, what do I do?
In such case, you need to write or call the to merchant support to issue a refund. Please find the list of customer care numbers for some of our merchants below. Merchant Name Support Abhibus 1860 200 9999 Book My Show +91 22 - 61445050 DailyHunt +91 80 41 233 611 Faasos...
