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Online Payment
Online Payment
What is the flow of transaction in case of partial payment?
FreeCharge wallet does not allow for splitting of single payment into multiple partial payments.For making the full payment against an order the user can pay using FreeCharge Balance, CC/DC/NB or FreeCharge Balance + CC/DC/NB.
Can I download invoice? (Can I see the order details placed at merchant?)
Download transaction invoice feature is not provided by Freecharge Wallet as of now but will be available in future versions of the product. you can view the details of all transactions made using the Freecharge Wallet in the transaction history section of the Freecharge App. It...
How will I be notified for transactions and refunds?
We send an email and SMS alert for each transaction or refund to your registered mobile and email.
My FreeCharge Balance has been debited but the transaction has failed, what do I do?
In such case, you need to write or call the to merchant support to issue a refund. Please find the list of customer care numbers for some of our merchants below. Merchant Name Support Abhibus 1860 200 9999 Book My Show +91 22 - 61445050 DailyHunt +91 80 41 233 611 Faasos...
I already have a FreeCharge account, how can I pay?
We believe in making payments as effortless as possible. If you already have an account, just click "Pay with FreeCharge" on the payment page and you will be asked to log in to your FreeCharge account to finish the transaction. Once there, you can either use just your FreeCharge...
I don’t have a FreeCharge account, can I create one while making a payment?
Absolutely! During checkout, you can create your FreeCharge account and complete the transaction. Money in your FreeCharge account is 100% safe and can be used to complete transactions in a quick and hassle-free way.
Where can I view transaction history of FreeCharge account?
Transaction history can be viewed at any time in your FreeCharge app.
Will my cards be saved for future transactions?
Yes, details of any new card entered by you during checkout will get saved for future transactions. This will help you do away with the hassle of entering same card details every time. FreeCharge allows you to save upto 5 cards in your account.
My money is debited from my Freecharge account, but the Merchant is saying that the payment failed. What should I do?
Just write to us at care@freecharge.com for any unresolved query or concern.
What if my transaction fails mid-way?
In such a case, the amount will get reversed to the source account. If the payment was made using only FreeCharge Balance, then the amount will reflect in your FreeCharge account in no time. For payments made using credit card/debit card or netbanking, the amount will get reverse...
