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Online Payment
Online Payment
Where can I view transaction history of FreeCharge account?
Transaction history can be viewed at any time in your FreeCharge app.
Where all can I use Freecharge Balance?
You can use FreeCharge Balance at a host of merchant websites. It can also be used at some physical stores.
Can I download invoice? (Can I see the order details placed at merchant?)
Download transaction invoice feature is not provided by Freecharge Wallet as of now but will be available in future versions of the product. you can view the details of all transactions made using the Freecharge Wallet in the transaction history section of the Freecharge App. It...
My FreeCharge account has enough balance, can I still pay using my cards?
Yes, you can still pay using cards. But we encourage you to use FreeCharge Balance as it's more convenient and at the same time, you get incredible benefits with it.
How long will it take for a refunded transaction to reach my account?
The time taken for refund depends on the instrument used for making the payment. In case you have paid using your Freecharge Balance, the amount will show in your Freecharge Balance almost immediately after refund is initiated. Even in multi tender transactions, the amount paid u...
What payment options do I get with Freecharge account?
In addition to your available Freecharge Balance, you get credit card/debit card, netbanking and UPI options with Freecharge account. You can also register for Freecharge Paylater and enjoy the benifits.
How will I be notified for transactions and refunds?
We send an email and SMS alert for each transaction or refund to your registered mobile and email.
What if my transaction fails mid-way?
In such a case, the amount will get reversed to the source account. If the payment was made using only Freecharge Balance, then the amount will reflect in your Freecharge account in no time. For payments made using credit card/debit card or netbanking, the amount will get reverse...
What is the flow of transaction in case of partial payment?
Freecharge wallet does not allow for splitting of single payment into multiple partial payments. For making the full payment against an order the user can pay using Freecharge Balance, Freecharge Paylater, Credit Card/Debit Card/Net Banking or Freecharge Balance/ Freecharge Payla...
How can I pay using FreeCharge account?
FreeCharge account makes payments amazingly easy. Just follow the steps given below : On the payment page, click "Pay with FreeCharge". Log in to your FreeCharge account. Use your FreeCharge Balance and/or saved cards, new cards, netbanking to make the payment.
