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Online Payment
Online Payment
Where all can I use Freecharge Balance?
You can use FreeCharge Balance at a host of merchant websites. It can also be used at some physical stores.
I don’t have a FreeCharge account, can I create one while making a payment?
Absolutely! During checkout, you can create your FreeCharge account and complete the transaction. Money in your FreeCharge account is 100% safe and can be used to complete transactions in a quick and hassle-free way.
Can I download invoice? (Can I see the order details placed at merchant?)
Download transaction invoice feature is not provided by Freecharge Wallet as of now but will be available in future versions of the product. you can view the details of all transactions made using the Freecharge Wallet in the transaction history section of the Freecharge App. It...
Will my cards be saved for future transactions?
Yes, with your consent, details of any new card entered by you during checkout will get saved for future transactions. This will help you do away with the hassle of entering same card details every time. Freecharge allows you to save upto 5 cards in your account.
How will I be notified for transactions and refunds?
We send an email and SMS alert for each transaction or refund to your registered mobile and email.
Where can I view transaction history of FreeCharge account?
Transaction history can be viewed at any time in your FreeCharge app.
Can a user add money in wallet during payment? (In case wallet balance is less than order amount.)
You can simply pay the full order amount using the available Freecharge Balance and the rest of the amount through any credit/debit card or net banking.
How much is Minimum and maximum transaction amount ?
Since Freecharge Wallet does not work on the Add and Pay Principle and instead works on the Passthrough Principle, there is no minimum or maximum transaction amount that can be processed through the FreeCharge Wallet.
How long will it take for a refunded transaction to reach my account?
The time taken for refund depends on the instrument used for making the payment. In case you have paid using your Freecharge Balance, the amount will show in your Freecharge Balance almost immediately after refund is initiated. Even in multi tender transactions, the amount paid u...
What payment options do I get with Freecharge account?
In addition to your available Freecharge Balance, you get credit card/debit card, netbanking and UPI options with Freecharge account. You can also register for Freecharge Paylater and enjoy the benifits.
