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Online Payment
Online Payment
What payment options do I get with Freecharge account?
In addition to your available Freecharge Balance, you get credit card/debit card, netbanking and UPI options with Freecharge account. You can also register for Freecharge Paylater and enjoy the benifits.
How much is Minimum and maximum transaction amount ?
Since Freecharge Wallet does not work on the Add and Pay Principle and instead works on the Passthrough Principle, there is no minimum or maximum transaction amount that can be processed through the FreeCharge Wallet.
What is the flow of transaction in case of partial payment?
Freecharge wallet does not allow for splitting of single payment into multiple partial payments. For making the full payment against an order the user can pay using Freecharge Balance, Freecharge Paylater, Credit Card/Debit Card/Net Banking or Freecharge Balance/ Freecharge Payla...
What if my transaction fails mid-way?
In such a case, the amount will get reversed to the source account. If the payment was made using only Freecharge Balance, then the amount will reflect in your Freecharge account in no time. For payments made using credit card/debit card or netbanking, the amount will get reverse...
Where can I view transaction history of FreeCharge account?
Transaction history can be viewed at any time in your FreeCharge app.
How can I pay using FreeCharge account?
FreeCharge account makes payments amazingly easy. Just follow the steps given below : On the payment page, click "Pay with FreeCharge". Log in to your FreeCharge account. Use your FreeCharge Balance and/or saved cards, new cards, netbanking to make the payment.
Can I download invoice? (Can I see the order details placed at merchant?)
Download transaction invoice feature is not provided by Freecharge Wallet as of now but will be available in future versions of the product. you can view the details of all transactions made using the Freecharge Wallet in the transaction history section of the Freecharge App. It...
My money is debited from my Freecharge account, but the Merchant is saying that the payment failed. What should I do?
Just write to us at care@freecharge.com for any unresolved query or concern.
My FreeCharge Balance has been debited but the transaction has failed, what do I do?
In such case, you need to write or call the to merchant support to issue a refund. Please find the list of customer care numbers for some of our merchants below. Merchant Name Support Abhibus 1860 200 9999 Book My Show +91 22 - 61445050 DailyHunt +91 80 41 233 611 Faasos...
How long will it take for a refunded transaction to reach my account?
The time taken for refund depends on the instrument used for making the payment. In case you have paid using your Freecharge Balance, the amount will show in your Freecharge Balance almost immediately after refund is initiated. Even in multi tender transactions, the amount paid u...
