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Online Payment FAQs
Online Payment FAQs
Where all can I use Freecharge Balance?
You can use FreeCharge Balance at a host of merchant websites. It can also be used at some physical stores.
My FreeCharge account has enough balance, can I still pay using my cards?
Yes, you can still pay using cards. But we encourage you to use FreeCharge Balance as it's more convenient and at the same time, you get incredible benefits with it.
What if my transaction fails mid-way?
In such a case, the amount will get reversed to the source account. If the payment was made using only FreeCharge Balance, then the amount will reflect in your FreeCharge account in no time. For payments made using credit card/debit card or netbanking, the amount will get reverse...
What payment options do I get with Freecharge account?
In addition to your available Freecharge Balance, you get credit card/debit card, netbanking and UPI options with Freecharge account.
Will my cards be saved for future transactions?
Yes, details of any new card entered by you during checkout will get saved for future transactions. This will help you do away with the hassle of entering same card details every time. FreeCharge allows you to save upto 5 cards in your account.
I already have a FreeCharge account, how can I pay?
We believe in making payments as effortless as possible. If you already have an account, just click "Pay with FreeCharge" on the payment page and you will be asked to log in to your FreeCharge account to finish the transaction. Once there, you can either use just your FreeCharge...
I don’t have a FreeCharge account, can I create one while making a payment?
Absolutely! During checkout, you can create your FreeCharge account and complete the transaction. Money in your FreeCharge account is 100% safe and can be used to complete transactions in a quick and hassle-free way.
How can I pay using FreeCharge account?
FreeCharge account makes payments amazingly easy. Just follow the steps given below : On the payment page, click "Pay with FreeCharge". Log in to your FreeCharge account. Use your FreeCharge Balance and/or saved cards, new cards, netbanking to make the payment.
