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Safe Gold
Safe Gold
What is SafeGold?
SafeGold is an organised and transparent method of buying 24 carat gold in compliance with all applicable laws and regulations. SafeGold is neither a financial product nor a deposit but a method of purchasing gold for your personal needs. You can buy the gold under this plan acco...
Can I have a joint account for this plan?
No, you cannot have a joint account for SafeGold.
How do I sell my gold?
Digital Gold India Private Limited (the "Company") provides a sell price quote on the Freecharge app. You can choose to sell any amount starting with a minimum of Re. 1 to a maximum of the amount of gold that you own. The sell quote may be temporarily unavailable in the unlikely...
What are the various tenures available under SafeGold?
You are not obligated to make any fixed or periodic payments.
How can I exchange my gold for jewellery?
You can exchange your gold for jewellery at SafeGold partner jewellers - Caratlane and Candere. Process for redemption: Caratlane: https://www.safegold.com/caratlane and Candere: https://www.safegold.com/candere
At what price is gold sold or bought?
SafeGold will publish a live buy-sell quote for you which will be derived from the wholesale bullion market plus a commission to cover operating costs. The actual purchase price paid by you will always be transparently published so that you have a chance to compare with all other...
Where can I find the invoice for each order?
An invoice shall be emailed to you after each successful transaction.
Who is Digital Gold India Private Limited?
Digital Gold India Private Limited is institutionally owned by InVent Capital with the World Gold Council as a minority investor (through World Gold Council (India) Private Limited). SafeGold is a product of Digital Gold India Private Limited.
Is there any regulator or Grievance redressal mechanism?
SafeGold is neither a Collective Investment Scheme nor a Deposit. Thus, this plan doesn’t fall under the purview of SEBI or RBI, and there is no regulator for this product offering. To ensure that your interest is of foremost importance, a Security Trustee has been appointed for...
What will happen to my gold if my account is not operational on the Freecharge?
We will always endeavour to provide you with immediate access to your gold. If, however, your account has been suspended for any reason, we would request you to get in touch with the Freecharge customer service centre, in order to reactivate your account and access your gold once...
