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Safe Gold
Safe Gold
Is delivery of Gold available?
Option to get your gold delivered will be launched soon.
What are the various tenures available under SafeGold?
You are not obligated to make any fixed or periodic payments.
What is SafeGold?
SafeGold is an organised and transparent method of buying 24 carat gold in compliance with all applicable laws and regulations. SafeGold is neither a financial product nor a deposit but a method of purchasing gold for your personal needs. You can buy the gold under this plan acco...
How do I sell my gold?
Digital Gold India Private Limited (the "Company") provides a sell price quote on the Freecharge app. You can choose to sell any amount starting with a minimum of Re. 1 to a maximum of the amount of gold that you own. The sell quote may be temporarily unavailable in the unlikely...
Can I cancel my sell order or request of gold sell
No, you cannot cancel the order once it has been successfully placed on the platform.
What will happen to my gold if my account is not operational on the Freecharge?
We will always endeavour to provide you with immediate access to your gold. If, however, your account has been suspended for any reason, we would request you to get in touch with the Freecharge customer service centre, in order to reactivate your account and access your gold once...
Is there any lock-in period for this plan?
No, there is no lock-in period from the date of purchase. You can choose to sell any amount of gold at the live sell price starting with a minimum of Re. 1/- to the maximum of the amount of gold that you own,but for security reasons the gold can be sold only 72hrs after purchase.
How can I exchange my gold for jewellery?
You can exchange your gold for jewellery at SafeGold partner jewellers - Caratlane and Candere. Process for redemption: Caratlane: https://www.safegold.com/caratlane and Candere: https://www.safegold.com/candere
What is the maximum period of time for which my gold can be stored with SafeGold?
You can store your gold with SafeGold for a period of 7 years from the date of purchase. The custody shall be without charge for the first 24 months, and thereafter, will continue to be stored by SafeGold for a nominal fee to cover storage costs. You will be intimated in advance...
What if I die during the tenure of the plan?
In the event of your death, if specifically allowed by SafeGold subject to the required due diligence, the title to your Gold lying in the vault and your account shall transfer to your legal heir.
