Hi, how can we help?
We've got your back. If your questions aren't addressed, contact us here and we will be happy to help
Scratch Card
Scratch Card
Where can I see the list of all the scratch card reward in the account?
It will be available in the Freecharge Cashback Reward section under account screen
What are the Terms and Conditions of the Scratch Card offer?
Refer below link for the detailed terms and conditions of the Scratch Card offer - https://www.freecharge.in/termsandconditions#freechargeCashback
Can I use Promo code and avail cashback?
Yes, you can avail cashback by applying promo code in your transaction. However, this transaction will not be eligible for the Scratch card offer.
What is the Validity of the Scratch card?
The Scratch card is valid for 90 days from the date of issuance. Validity of the scratch cards are mentioned in respective card.
Will I be able to apply any promo code and avail a scratch card simultaneously ?
No, Scratch Card can't be availed if transaction is done using any promo code.
What is the Validity of the cashback ?
The validity of the cashback earned against Scratch Card offer is 365 days from the date of issuance.
Will I receive scratch card for all types of transactions ?
As of now, Scratch Card offer is applicable on the below transactions - Electricity bill payment, Prepaid mobile recharge, Postpaid mobile bill payment & DTH recharge
When will I receive the cashback after receiving the Scratch card?
After the card is scratched, the cashback will be awarded immediately. Please ensure to scratch the card completly.
