Why am I receiving the new device alert even if I have used the device before?
I received an alert for a suspicious login to FreeCharge from a device which I d...
I am unable to access my account because of security reasons, what should I do?
My account was just locked because of a suspicious activity. What should I do?
If you have received an email or sms from FreeCharge stating that your account has been locked because of security reasons , we strongly recommend that you change your password. Changing password will secure your account and log you out from all other platforms where you are logged in with your FreeCharge account.