Why am I receiving the new device alert even if I have used the device before?
I received an alert for a suspicious login to FreeCharge from a device which I d...
My account was just locked because of a suspicious activity. What should I do?
I am unable to access my account because of security reasons, what should I do?
When does one get these new device alerts?
This alert can be sent in case you have signed in for the first time on a new computer, phone or browser, when you use your browser's incognito or private browsing mode or clear your cookies, or when somebody else is accessing your account.