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Why did my subscription payment fail?

The subscription payment fails if incorrect details are provided at the time of payment or due to technical failure.

In case the amount has been deducted, a refund will automatically be processed to the payment instrument used to pay. If the payment is made using Freecharge wallet, the refund will be made within 24 hours for such failed transactions. 

The refunds for payments made using other payment methods may take up to 5-7 business days, depending upon your bank's policy.

Last Updated: Oct 3, 2022

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