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Tokenization
Tokenization
What are the Tokenization supported card types?
Currently VISA and Master Card.
How many cards can a user validate?
There is no limit on saved cards - User can save and validate as many cards they want.
Will I be able to transact with my saved cards if I do not tokenize my card?
We are sorry, post 30th June 2022, as per RBI guideline we won’t be able to keep your card saved with us until it is tokenized by you. However, we would recommend you to tokenize your card as it enhances the security on your card and you can continue using saved cards benefits.
Why should I validate the saved cards?
As per RBI guidelines, post 30th June 2022 - Aggregators or Merchants cannot save customers card details until customer provides the consent for the same. Validating your card is a consent through which security on your card will be enhanced and you can continue using saved card...
What will happen if I do not validate my saved cards?
If the card is not validated, you won’t be able to continue using a particular saved card with Freecharge. You will need to go through hassle of re-entering your complete card details when doing transaction on Freecharge.
What are the charges for availing this service?
No charges - There are no charges to tokenize your card.
My money got deducted while validating the card. What should I do?
Don’t worry - Re.1 transaction is mandatory to complete the validation process through which we confirm that you are the rightful owner of card and amount of Re.1 will be refunded back to you. Please reach out to us If you haven't received the refund.
Is it safe to validate the saved cards?
Yes - It is completely safe and recommended as it enhances the security on your saved cards with Freecharge.
Is it mandatory for all the users to Tokenize?
Yes, if you want to continue using saved card service. However, you can still transact with us by entering your complete card details.
Can a user unregister their card after using Tokenization?
Yes, customer can anytime go to “Saved Card” under “My Account” section on Freecharge and delete the card out of list of cards which they want to unregister.
