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Tokenization
Tokenization
Will I be able to transact with my saved cards if I do not tokenize my card?
We are sorry, post 30th June 2022, as per RBI guideline we won’t be able to keep your card saved with us until it is tokenized by you. However, we would recommend you to tokenize your card as it enhances the security on your card and you can continue using saved cards benefits.
Can a user unregister their card after using Tokenization?
Yes, customer can anytime go to “Saved Card” under “My Account” section on Freecharge and delete the card out of list of cards which they want to unregister.
Why should I validate the saved cards?
As per RBI guidelines, post 30th June 2022 - Aggregators or Merchants cannot save customers card details until customer provides the consent for the same. Validating your card is a consent through which security on your card will be enhanced and you can continue using saved card...
What are the charges for availing this service?
No charges - There are no charges to tokenize your card.
What are the Tokenization supported card types?
Currently VISA and Master Card.
How many cards can a user validate?
There is no limit on saved cards - User can save and validate as many cards they want.
My money got deducted while validating the card. What should I do?
Don’t worry - Re.1 transaction is mandatory to complete the validation process through which we confirm that you are the rightful owner of card and amount of Re.1 will be refunded back to you. Please reach out to us If you haven't received the refund.
Are the saved card details safe after availing this?
Yes, Tokenization is introduced and recommended by RBI in order to enhance security on customers card.
What will happen if I do not validate my saved cards?
If the card is not validated, you won’t be able to continue using a particular saved card with Freecharge. You will need to go through hassle of re-entering your complete card details when doing transaction on Freecharge.
How do I complete the process of Tokenization?
There are different ways to tokenize your cards 1) Saved cards - While doing any transaction through saved cards you just need to continue with consent which we have pre-selected for you and post successful transaction we will tokenize the card for you. 2) New Card - While doing...
