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Tokenization
Tokenization
What will happen if I do not validate my saved cards?
If the card is not validated, you won’t be able to continue using a particular saved card with Freecharge. You will need to go through hassle of re-entering your complete card details when doing transaction on Freecharge.
Can a user unregister their card after using Tokenization?
Yes, customer can anytime go to “Saved Card” under “My Account” section on Freecharge and delete the card out of list of cards which they want to unregister.
Is tokenization available across all Freecharge channels?
Yes - You can tokenize your cards through all Freecharge channels.
Is it safe to validate the saved cards?
Yes - It is completely safe and recommended as it enhances the security on your saved cards with Freecharge.
I am unable to see my saved card details in my app
All VISA and Master Card users, please enter your card details and proceed transaction with pre-selected consent. Upon successful transaction you should be able to see your saved card. If still you cannot see your card in saved cards please reach out to us.
I am not ok to give consent to save my card details
That’s okay - If you are not okay to give consent. However, it is recommended as through this your card will be tokenize with more security as per RBI guidelines and additionally you won’t be needing to enter your card details with us next time you transact.
How do I complete the process of Tokenization?
There are different ways to tokenize your cards 1) Saved cards - While doing any transaction through saved cards you just need to continue with consent which we have pre-selected for you and post successful transaction we will tokenize the card for you. 2) New Card - While doing...
Why should I validate the saved cards?
As per RBI guidelines, post 30th June 2022 - Aggregators or Merchants cannot save customers card details until customer provides the consent for the same. Validating your card is a consent through which security on your card will be enhanced and you can continue using saved card...
Are the saved card details safe after availing this?
Yes, Tokenization is introduced and recommended by RBI in order to enhance security on customers card.
Will I be able to transact with my saved cards if I do not tokenize my card?
We are sorry, post 30th June 2022, as per RBI guideline we won’t be able to keep your card saved with us until it is tokenized by you. However, we would recommend you to tokenize your card as it enhances the security on your card and you can continue using saved cards benefits.
