Hi, how can we help?
We've got your back. If your questions aren't addressed, contact us here and we will be happy to help
Tokenization
Tokenization
How do I complete the process of Tokenization?
There are different ways to tokenize your cards 1) Saved cards - While doing any transaction through saved cards you just need to continue with consent which we have pre-selected for you and post successful transaction we will tokenize the card for you. 2) New Card - While doing...
What will happen if I do not validate my saved cards?
If the card is not validated, you won’t be able to continue using a particular saved card with Freecharge. You will need to go through hassle of re-entering your complete card details when doing transaction on Freecharge.
Is it safe to validate the saved cards?
Yes - It is completely safe and recommended as it enhances the security on your saved cards with Freecharge.
Is it mandatory for all the users to Tokenize?
Yes, if you want to continue using saved card service. However, you can still transact with us by entering your complete card details.
I am unable to see my saved card details in my app
All VISA and Master Card users, please enter your card details and proceed transaction with pre-selected consent. Upon successful transaction you should be able to see your saved card. If still you cannot see your card in saved cards please reach out to us.
