Hi, how can we help?
We've got your back. If your questions aren't addressed, contact us here and we will be happy to help
Virtual Credit Card
Virtual Credit Card
How can I pay the Credit Card Bill?
You can pay the Credit Card Bill in any of the following methods:Through Axis Bank WebsiteThrough Axis Bank Internet BankingThrough Axis Mobile ApplicationThrough SMSThrough Axis Bank Billpay FacilityFor more info please refer to www.axisbank.com/make-payments/pay-bills/credit-ca...
How can I check the available credit limit?
You can view the current available limit on Axis Bank Mobile Application. You will get an option to increase the credit limit subject to offer from Axis Bank
Is PIN required for Axis Bank Freecharge Credit Card?
PIN is not required for Axis Bank Freecharge Credit Card. Since this is a virtual card and can be used only online , you can use your transaction related One Time Password (OTP) as a second level of authentication while doing your transaction.
How to apply for Virtual Credit Card?
Axis Bank Freecharge credit card is an invite only program .Invited customer will see the banner in their Freecharge Application and the customer and can click on the banner to apply for the credit card.
My registered mobile number is inactive, how to update the new mobile number?
The user will have to get the Phone Number changed with Axis Bank by calling up Axis Bank Support or visiting the nearest Axis Bank Branch. However, the customer cannot migrate his card from one mobile number to another.For any further queries:Please contact Axis Bank Support : 1...
What is the procedure for Credit Card Cancellation?
The customer will have to call Axis Bank Support for cancelling the card.Please contact Axis Bank Support : 1860 419 5555/1860 500 5555
Will I get the transaction related messages?
Yes, you will get SMS & Email alerts on transactions done.
How do I redeem my Axis eDGE Reward Points?
You can view our catalogue and redeem your points on your Axis Bank Mobile AppClick on the side menuSelect Reward PointsClick on Redeem nowor visit Axis eDGE Website https://edgerewards.axisbank.co.in
What is the Axis eDGE Reward Earn?
You can earn "1 Axis eDGE Reward Point" for every Rs.200 spent. The Axis eDGE Reward Points credited to your account can be viewed in your Axis Bank Mobile. Application or Axis eDGE Website https://edgerewards.axisbank.co.in.
How will I get my monthly statement?
The monthly statement shall be sent to you on your communication address. You can also view your statement on your Axis Bank Mobile Application.
