You may be unable to withdraw money from your Freecharge account to your bank account due to any of the following reasons,

-  Withdrawal to bank account is allowed post 2 days of adding amount to the wallet (require the latest version of Android APP)
-  You have not yet crossed the minimum waiting period (2 days from adding the bank account)

-  Promotional cash given out by merchants can't be withdrawn to bank
-  Freecharge may restrict withdrawal of money in case we suspect any misuse of bank withdrawal functionality- For any assistance please reach out to us at

Withdrawal process:

  • Any unused credits to wallet as general balance (add cash, P2P, reversal/refund to the wallet) can be withdrawn to bank account with the corresponding fee applicable as given below:

2 days

3 to 45 days
45 days and above


Not allowed



Fee applicable




  • All type of credits to wallet would be available for withdrawal only after 2 days of loading/credit to wallet.
  • While withdrawing above credits to wallet after anywhere between 2 to 45 days of credit/load, withdraw fee of 3% is applicable on the intended withdraw amount.
  • Whereas these credits can be withdrawn without any fee after 45 days from credit date.
  • Cashback can never be withdrawn.
  • Debits to wallet general balance during the transaction would happen in First In First Out basis.