What is Balance?
FreeCharge balance is the virtual money, that helps you to do the fastest and hassle-free payments on FreeCharge and all our merchant partners. Using FreeCh...
Mon, 30 Jul, 2018 at 12:47 PM
How does money appear in my Balance?
The option to pay using Balance will be shown to you automatically on the payment page if you have any credits in your account. You can then choose to pay u...
Mon, 30 Jul, 2018 at 12:48 PM
What can I use my Balance for?
You can use it for any transaction on FreeCharge and all our merchant partners without any restrictions.
Mon, 30 Jul, 2018 at 12:49 PM
How do I know if the amount available in my Balance is sufficient for a transaction?
Check the funds available in your Balance first. You can use it to pay for a transaction where the amount payable is less than or equal to ...
Sun, 20 Sep, 2015 at 1:43 PM
How do I pay for my next transaction using Balance?
Just login and proceed with your transaction. You will see Pay using Balance listed as a payment option which will be automatically selected, along with the...
Sun, 20 Sep, 2015 at 1:44 PM
How do I see my Balance?
You can check your Balance under the account section once you log in to the FreeCharge apps / website. Our merchant partners follow similar UI consistency i...
Sun, 20 Sep, 2015 at 1:45 PM
How is FreeCharge Balance a better payment option compared to Debit Card, Credit Card, Net banking, etc.?
It is, and we'll tell you why. Balance saves you valuable time! You don't have to enter your card or banking details and remember all those passwo...
Sun, 20 Sep, 2015 at 1:46 PM
Does money in Balance expire?
Yes. Promotional money that is given as cashback may have an expiry date attached to it. We always make sure that we use whatever balance is set to expire f...
Sun, 20 Sep, 2015 at 1:53 PM
How long does it take for my money to reflect in Balance?
Your money against an unsuccessful recharge will reflect in the Balance within a few minutes. This is because we try to intelligently reach the biller for m...
Sun, 20 Sep, 2015 at 1:57 PM
Can I get my money transferred from Balance to my bank account?
As per new RBI guidelines, withdrawal to bank account and transfer to other Freecharge account holders from your Freecharge account is not allowed.  Wit...
Mon, 30 Jul, 2018 at 12:50 PM