Freecharge Personal Loan
Video Agent will never ask you to share any OTP or password during the video call process. If same is being asked in any rare scenario, then kindly refrain from sharing & you may report such incidents to Freecharge Customer Support team.
Option to modify the mandate is not enabled yet. We will keep you posted once we made this functionality live. However, we strongly recommend you to maintain requisite balance in your account to avoid bounce charges.
No, customers with salary account in the listed banks can only apply for Freecharge Personal loan powered by Axis Bank.
There are absolutely no hidden cost that we levy! All costs are explicitly stated in the Key Fact Statement & in the welcome kit that you receive on your registered email id.
Oh yes! Customers need not to worry about confidential information shared with Freecharge lending partner. Lenders require KYC details to complete their checks before disburing the loan.
The Account Aggregator simplifies financial data sharing by allowing individuals to authorize an Account Aggregator (RBI regulated entity) to collect their information from different banks and institutions. The Account Aggregator then securely transfers this data to the chosen fi...
No, currently we don't allow customers to select the EMI date. Payment has to be made on the date as mentioned in the Loan Agreement to avoid late fee charges.
It takes around 24 to 30 hours for the auto-debited EMI to reflect on the dashboard. We advise you to clear the device cache and refresh the dashboard. Still in case, paid EMI details doesn't reflect on the dashboard, then feel free to reach out to Freecharge customer support tea...
This is quite unfornutate. Please take a screenshot of the error screen & share with Freecharge's customer care team to assist you further.
No, it's a 100% collateral free loan