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Freecharge Personal Loan
Freecharge Personal Loan
What is an Account Aggregator
The Account Aggregator simplifies financial data sharing by allowing individuals to authorize an Account Aggregator (RBI regulated entity) to collect their information from different banks and institutions. The Account Aggregator then securely transfers this data to the chosen fi...
How can I pay the missed EMI ?
You can manually pay the missed EMI by clicking on 'Clear Dues' tab on dashboard or else we trigger payment links via SMS to repay the dues
How do I repay the loan ?
Usually the EMI amount gets debited automatically through eNACH/mandate set up. However, if incase it fails, then customer has an option to visit dashboard to manually make the payment.
What are the hidden costs that customer has to pay while applying for the loan and at time of closure ?
There are absolutely no hidden cost that we levy! All costs are explicitly stated in the Key Fact Statement & in the welcome kit that you receive on your registered email id.
Which Bank is the lending partner for Freecharge?
Axis Bank is the lending partner for Freecharge. Please find further details on https://www.axisbank.com/retail/loans/personal-loan/personal-loan-lsp
What happens if I am unable to complete the loan application and get stuck on a specific screen ?
That's quite unfortunate to occur. However, you can re-initate the application or reach out to Freecharge's customer support team at care@freecharge.com for quick resolution.
What if I drop in-between the call or unable to join it because of network issues ?
You can re-initiate the video call in case you get dropped from the call and if you're unable to join because of network constraints then feel free to join when you're in a better network zone.
What are the documents required to apply for a personal loan from Freecharge ?
No physical or digital document is required during loan on-boarding process. Customer just have to input PAN number & Aadhaar number to complete the application.
What are the late payment fees that will be levied in case I miss the EMI date ?
We strongly advise you to pay on time to avoid late fee charges. You will have to pay penal charges which is levied on daily basis in case you miss paying the EMI on time.This fee will add up until you make the payment for that month.
What is the repayment tenure offered by Freecharge for Personal Loan ?
Loan Tenure ranges between 6 months and 36 months. It's up to customers to decide the tenure basis their requirement.
