Freecharge Personal Loan
Usually the EMI amount gets debited automatically through eNACH/mandate set up. However, if incase it fails, then customer has an option to visit dashboard to manually make the payment.
Loan Tenure ranges between 6 months and 36 months. It's up to customers to decide the tenure basis their requirement.
The most common reasons are that customer is entering incorrect OTP or Aadhaar is not linked to mobile number or may be the servers are down. You may try after sometime or for quick resolution, you can mail the error screenshot to our customer care team at care@freecharge.com
No, currently we don't allow customers to select the EMI date. Payment has to be made on the date as mentioned in the Loan Agreement to avoid late fee charges.
Uh Oh! It's quite unfortunate. Usually failure happens when there is a mis-match in the name of applicant updated in Aadhaar & Bank account, or when Bank account status is inactive, or the most common one is when servers are down. In case of weak servers, you can retry after some...
No, only salaried individuals receiving their salary in bank account are eligible to apply for Freecharge Personal Loan powered by Axis Bank.
We doesn't ask customers to upload KYC related document during loan application process. For EKYC, customer will be asked to input 12-digit Aadhaar number followed by OTP triggered by UIDAI. For Video KYC, customer will be asked to show his original PAN copy onscreen for verific...
No, we don't require any document copy during the loan on-boarding process.
There are absolutely no hidden cost that we levy! All costs are explicitly stated in the Key Fact Statement & in the welcome kit that you receive on your registered email id.
Minimum amount is as low as INR 30000 & Maximum loan amount can go up to 5 Lakhs!